Communications Agent

Communications Agent

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Description

We are seeking an enthusiastic Communications Agent to support customer engagement, outreach initiatives, and promotional activities. This role is ideal for individuals who enjoy interacting with people, building relationships, and representing the company in a professional and positive manner.

Responsibilities

• Support customer engagement and outreach initiatives.
• Provide information about company products and services.
• Assist with promotional campaigns and community outreach activities.
• Build positive relationships with customers and visitors.
• Distribute promotional materials during outreach initiatives.
• Gather customer feedback to support ongoing improvements.
• Maintain organized records of communication and outreach activities.
• Collaborate with team members to achieve campaign objectives.
• Represent the company professionally during promotional activities.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive and collaborative work environment
• Hands-on communications and outreach experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a collaborative environment.
• Strong attention to detail and adaptability.
• Reliable and professional.
• Previous experience in customer service, retail, hospitality, promotions, or events is a plus but not required.

Additional Information

• Competitive salary ($45,000–$49,000 annually)
• Career growth and advancement opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Stable full-time position
• Opportunity to work on innovative marketing projects
• Skill development across multiple business areas
• Inclusive workplace culture that values new ideas