Automotive Service Advisor
Conklin Automotive Group
Automotive Service Advisor
Conklin Automotive Group is seeking an enthusiastic and customer-oriented Automotive Service Advisor to join our dedicated service team. As a Service Advisor, you will be the primary point of contact for customers when they bring their vehicles in for maintenance and repair. Your role is vital in ensuring a seamless and positive experience for our customers, as you will assess their needs, recommend services, and communicate with our technicians to ensure efficient service delivery. We pride ourselves on fostering a supportive work culture and providing opportunities for professional development. If you have a passion for the automotive industry and a knack for exceptional customer service, we invite you to apply and be a part of our Conklin Automotive family!
Responsibilities:
- Greet customers and assess their automotive service needs
- Provide detailed explanations of recommended repairs and maintenance services
- Establish and maintain positive relationships with customers
- Coordinate with service technicians to ensure timely and accurate completion of services
- Prepare estimates, invoices, and necessary paperwork for services rendered
- Follow up with customers after service to ensure satisfaction and address any concerns
- Stay informed on promotional offerings and product knowledge to enhance customer experience
Vacancy posted 5 days ago
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