Medical Office Front Desk

Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Job Summary

We are seeking a Bilingual Front Desk Receptionist to join the team at our fast-paced Podiatric clinic. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Core Duties & Responsibilities

Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times.

Scheduling & Intake: Managing provider calendars, confirming appointments, updating demographics, and preparing charts for upcoming visits.

Billing & Insurance: Verifying insurance eligibility, obtaining prior authorizations, and collecting co-pays, deductibles, and outstanding balances.

Communication: Answering high-volume calls, triaging messages to clinical staff, and managing records/referrals.

Surgical Coordination

Other duties

Office Triage: Calming anxious patients and helping with medical emergencies in the waiting area.

Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms.

Facility Management: Ordering medical/office supplies, maintaining office equipment, and keeping the lobby clean.

Assist Medical Assistants when needed.

Qualifications

Two or more years of experience as a front desk receptionist or similar role is preferred

Must be bilingual - English and Spanish

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills