Automotive Service Advisor

Automotive Service Advisor

At Wayside Garage, you're not just clocking in—you're building a career in a place where your time, effort, and growth are valued.

What We Offer:

• Work/Life Balance: Monday–Friday schedule with weekends and holidays off.
• Strong Pay Structure: $25–$35/hour base pay plus commission based on sales and gross profit. Your earnings reflect your performance, not just your hours.
• Meaningful Time Off: Paid vacation, holidays, and sick pay.
• Health Benefits: 50% employer-paid medical, dental, and vision.
• Real Growth Path: Advisors can grow into roles such as Production Lead, Sales Manager, General Manager, Second-in-Command, or even COO.
• Modern Tools That Make You Better: We use Tekmetric for POS and AutoVitals for digital inspections—streamlined systems that keep communication clear and efficient.
• A Culture You'll Be Proud Of: Our team proudly considers Wayside to be the "Ritz-Carlton of car care." We always act in the customer's best interest, and we believe that happy employees make happy customers.

About the Role:

As a Service Advisor, you'll be the bridge between customers and technicians—helping people make confident, informed decisions about their vehicles. You'll sell with integrity, support your team, and help keep our shop running smoothly and efficiently.

What You'll Do:

• Welcome customers with professionalism and genuine care.
• Build trust by educating—not pressuring—customers.
• Write and present clear, accurate repair estimates.
• Recommend services confidently and ethically.
• Coordinate workflow between technicians, parts, and customers.
• Manage follow-ups to ensure customers feel supported from start to finish.
• Support shop sales goals while keeping customer satisfaction the top priority.

What You Bring:

• Proven sales and customer service experience.
• Excellent communication and organizational skills.
• A positive, team-first attitude.
• Basic automotive knowledge (or eagerness to learn).
• Confidence in closing sales the right way.
• A goal-driven mindset with a passion for growth.

Ready to grow with us? Send your resume to View email address on click.appcast.io with the subject line: "I'll amaze you with my skills and positive attitude."

Want to stand out even more? Call us or stop by—we'd love to meet you in person. This could be the start of something great—for you, for us, and for every customer you serve.