Quality Assurance Officer

Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi‑national corporation, a small start‑up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. Job Summary As a Quality Assurance Officer, you will be joining a dynamic team providing invaluable support to a large government contract performing applied laboratory research across a diverse range of biological and chemical biological disciplines. Operating in a collaborative environment, this position supports quality and facility operations for a CBRNE laboratory environment by helping oversee maintenance coordination, hazardous and biomedical waste handling, and issue resolution for specialized equipment in controlled settings. This role tracks maintenance work orders through closeout, interfaces with facility support providers, assists with troubleshooting, and contributes to configuration management activities and audits. The position helps ensure operational reliability, compliance, and safe execution of laboratory support activities. The ideal candidate will demonstrate strong organizational and communication skills, responsiveness to operational issues, and the ability to work effectively with government sponsors, technical teams, and other key stakeholders in support of complex national security and laboratory operations. This position offers an exhilarating opportunity to collaborate with a dynamic, multidisciplinary team committed to advancing scientific knowledge and solving our customer’s toughest challenges. This full‑time position is contingent upon contract award and will be in Washington DC. Responsibilities Reviews and determines the appropriate corrective action for areas of noncompliance, and either implements these actions or makes recommendations to management for complex issues that require extensive knowledge and experience. Facilitates causal analysis to identify root causes, develops action plans, oversees the implementation of corrective and preventive actions, and verifies the effectiveness of these corrective measures. Collaborates with management to develop research proposals, ensuring a thorough understanding of interested party requirements and execution risks. Identifies gaps in quality management system controls and drives process development and improvement to meet applicable requirements. Provides quality assurance cost estimates for planned work. Collaborates with management to develop quality assurance policies and procedures to reflect changes in industry‑ or government‑related regulations and Battelle policy. Develops and executes quality assurance plans, applying appropriate measures, metrics, and management controls with the goal of guiding flawless project execution and delivery. Provides mentoring to junior quality assurance staff and may develop and conduct quality assurance training programs. Maintains comprehensive knowledge of all relevant regulations, as well as current Battelle and department policies. In coordination with Quality management, assigns new studies to auditors, ensuring workloads are balanced and that inspections are completed at their respective sites. Conducts work within prescribed budgets or consults with management before proceeding with tasks. Oversees junior staff on projects ensuring budgets are met. Performs validation audits of equipment and systems, conducts internal facility inspections for compliance with all stated requirements, and completes peer reviews of audits. Provides guidance to auditors and conducts routine, non‑routine, or focused internal quality assurance audits or inspections as necessary or required. Performs or assists Manager on inspections/audits performed by clients and/or regulatory agencies. Reviews subcontracted services on site to ensure experimental procedures are being followed. Reviews project operations to confirm adherence to experimental procedures. Prepares written reports of audit and inspection findings for management and ensures that appropriate corrective actions are taken. May represent Quality Assurance and/or management on key committees such as Computer Software Validation Committee and SOP Committee. Quarterly domestic travel to Edgewood, Maryland is anticipated. Key Qualifications Bachelor's Degree in a related field; 5 years of experience in a quality assurance program applied to laboratory operations, and proven leadership skills; or an equivalent combination of education and/or experience in a related field. Experience with ISO 9001, ISO 17025, or other quality standard. Ability to work in a secure environment and Secret security clearance, with experience supporting laboratory, biodefense, CBRNE, or other high‑consequence operational environments strongly preferred. Hold a valid driver's license and have a working knowledge of Microsoft (MS) Office products including Excel, Word, and PowerPoint. Sole U.S. citizenship, with the ability to obtain and maintain required government security clearances as a condition of employment. Preferred Qualifications Knowledge of Battelle policies and procedures. Experience participating on committees both internal and external to the organization to provide a quality perspective on continual improvement processes. Certified auditor (e.g. ASQ Certified Quality Auditor, ISO9001:2015 Certified Auditor, etc). Experience supporting a variety of quality programs. Salary Range Battelle is committed to fair and equitable compensation practices. The salary range for this role is $98,000–$139,000 per year, in addition to our comprehensive benefits package. A candidate’s salary is determined by various factors, including but not limited to education, relevant work experience, skills, and certifications. Salary ranges may vary based on geographic location and market conditions. Benefits: Live an Extraordinary Life Balance life through a compressed work schedule: Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time. Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in‑office and 40% remote, with Monday and Tuesday as common in‑office days, dependent on team and position needs. Take time to recharge: You get paid time off to support work‑life balance and keep motivated. Prioritize wellness: Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. Better together: Coverage for partners, gender‑affirming care and health support, and family formation support. Build your financial future: Build financial stability with an industry‑leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. Advance your education: Tuition assistance is available to pursue higher education. A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world. Apply your talent to challenging and meaningful projects Receive select funding to pursue ideas in scientific and technological discovery Partner with world‑class experts in a collaborative environment Nurture and develop the next generation of scientific leaders Give back to and improve our communities Vaccinations & Safety Protocols Battelle may require employees, based on job duties, work location, and/or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under TitleVII of the Civil Rights Act of 1964 (and related state laws). Equal Employment Opportunity Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran‑status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle. The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle’s Legal Department. For more information about our other openings, please visit #J-18808-Ljbffr Battelle