Home Health and Hospice Receptionist

Job Description

Job Description

Description:

The receptionist is responsible for routine clerical matters and assuring that documents flow in a coordinated and efficient manner.

Schedule: Part-Time, Weekdays (M-F), 9:30AM - 2:30PM

Essential Job Functions/ Responsibilities:

• Provides assistance to the Administrator, preserving the confidential nature of items of which he/she has knowledge. 
• Maintains the files, supplies, postage and general office condition in an orderly manner. 
• Handles all correspondence and word processing for the home health organization.
• Maintains minutes of meetings.
• Answers telephone inquiries and channels them appropriately.
• Files clinical notes after recording on the “weekly ledger” sheet.
• As necessary, sends physician's orders for signature. Keeps current log of what is sent and tracks receipt of signed document.
• Closes patient’s clinical record when discharged.
• Maintains current patient statistics utilizing the Management Information System.
• Maintains ledger cards for all new patients admitted for clerk's use.
• Other duties as assigned by the Executive Director/Administrator.

Qualifications:

• Any experience preferably in home health or health care.
• Is at least 18 years of age.

  Physical Requirements:

• Capability to perform physical tasks such as bending, standing, walking, and climbing stairs for extended periods.
• Manual dexterity and hand-eye coordination for handling paperwork, typing, and using office equipment.
• Visual and auditory acuity to review documents, communicate effectively, and respond to resident inquiries.
• Stamina and physical endurance to handle a fast-paced work environment and meet deadlines for billing submission and account management.
• Ability to lift and carry boxes of medical records and supplies, as needed, up to 5lbs.
• Ability to bend, stoop, kneel, and reach to access files, storage cabinets, and other work-related materials.
• Ability to work in an office environment with moderate noise levels and occasional interruptions.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.

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