Sales Catering Administrator

Job Description Position Summary: The Sales & Catering Administrator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquiries when appropriate. The Sales & Catering Administrator reports directly to the Director of Sales & Marketing. Core Responsibilities: Perform job according to standard operating procedures. At all times provide professional hospitality to all guests and clients. Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages. Assist in the sales effort by qualifying and when appropriate booking the business of pop-up inquiries. Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team. Assist sales team retrieving rooming list, deposits and banquet guarantees when needed. Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions. Order office supplies for sales office as directed by DOS. Prepare sales kits for sales team. Complete Sales Proposals, Contracts, BEOs and Banquet Checks. Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments. Maintain office filing system. Efficiently sort and distribute mail for the hotel. Assist sales and catering associates as needed. May perform additional duties as required. Knowledge, Skills & Competencies: Ability to work independently, prioritize work and ask for clarification when needed. Strong work ethic. Excellent oral and written communication skills. Proficiency with MS Word, Excel and PowerPoint. Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously. Accuracy, attention to detail and the ability to proof own work. Location Requirements Physical Requirements (In-Office Role) Ability to work in a standard office environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) Occasional standing and walking throughout the workday. Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. Ability to communicate effectively verbally and in writing. Occasionally required to stand, walk, bend, reach, or carry items. Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies). Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles). Ability to hear and participate in conversations and meetings, use phone and/or headset. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Status Full-time Applicants have rights under Federal Employment Laws #J-18808-Ljbffr