Sales Coordinator

Job Description

Job Description

We are looking for a detail-oriented Sales Coordinator to support resort sales operations in Orlando, Florida. This Long-term Contract position will help keep client communications, booking records, and sales administration organized while assisting managers with day-to-day coordination needs. The ideal candidate is comfortable handling multiple priorities, maintaining accurate documentation, and providing responsive support to both internal teams and group customers.

Responsibilities:
• Manage administrative access and ongoing maintenance within the resort sales platform, ensuring records and system tasks are completed accurately.
• Provide backup support for lead capture activities whenever primary coverage is unavailable or additional assistance is needed.
• Communicate with group clients about room block activity, including rooming list updates, pickup tracking, cutoff reminders, and reservation adjustments.
• Support sales leaders with operational tasks such as billing follow-up, commission-related items, no-show research, and calendar coordination.
• Assist with the preparation of client-facing materials, including proposals, agreements, response documents, and meeting logistics.
• Maintain complete group booking documentation in the sales system, including uploading contracts and confirming files are current once business is finalized.
• Track and replenish printed and digital sales materials so teams have current collateral readily available.
• Participate in department meetings and provide broader administrative support as assigned to help the sales team meet business needs.• Experience supporting sales operations, coordination, or administrative activities in a business environment with strong attention to detail.
• Ability to manage multiple assignments with strong attention to detail and consistent follow-through.
• Comfortable communicating with customers and internal stakeholders in a clear and service-focused manner.
• Proficiency with sales systems, reservation tracking tools, or related business software.
• Working knowledge of sales support functions such as proposals, contracts, billing questions, and scheduling.
• Strong organizational skills with the ability to maintain accurate files, reports, and booking documentation.
• Background in sales, inbound sales, or administrative assistance is preferred.