Audit and Requirements Specialist

Job Description

Job Description

The POWER of a CAREER!

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring an Audit and Requirements Specialist to support Loan Servicing operations through audit coordination, operational governance, requirements management, and procedural oversight.

This role is ideal for a highly organized professional who thrives on managing complex projects, coordinating across departments, and ensuring operational processes remain compliant, documented, and audit-ready. You'll play a key role in supporting the Bank's First Lien Sweep HELOC portfolio and associated investor relationships while driving governance and continuous improvement initiatives.

What You'll Do:

• Coordinate internal audits, investor reviews, regulatory examinations, state examinations, and operational due diligence requests
• Serve as the primary point of contact for Loan Servicing audit and examination deliverables
• Partner with Servicing, Default, Accounting, Compliance, IT, and other stakeholders to gather documentation and responses
• Maintain audit tracking logs and monitor findings, remediation efforts, and corrective action plans
• Develop, maintain, and govern Standard Operating Procedures (SOPs) across servicing and default operations
• Ensure procedures align with investor requirements, regulatory expectations, and operational practices
• Maintain version control and documentation integrity for operational procedures
• Track servicing defects, audit findings, examination results, and remediation activities
• Assist leadership with root cause analysis and operational improvement initiatives
• Support quality control, operational risk management, and governance efforts
• Coordinate implementation of new operational requirements, reporting processes, and governance frameworks
• Identify opportunities to improve operational efficiency, documentation quality, and compliance readiness

What You Bring:

• Bachelor's degree in Business, Finance, Accounting, Risk Management, or related field preferred
• 3+ years of experience in mortgage servicing, audit coordination, compliance, operational governance, quality control, risk management, or related functions
• Experience coordinating investor reviews, regulatory examinations, or internal audits preferred
• Experience developing and maintaining operational procedures and documentation strongly preferred
• Familiarity with mortgage servicing operations, default servicing, investor reporting, and operational controls preferred
• Strong project management and organizational skills
• Exceptional attention to detail and documentation accuracy
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple priorities, stakeholders, and deadlines simultaneously
• Proficiency in Microsoft Office applications including Excel, Word, Outlook, and PowerPoint

Why Join Northpointe?

Join a collaborative, governance-focused environment where your work directly supports operational excellence, regulatory readiness, and risk management. You'll have the opportunity to influence process improvements, strengthen operational controls, and contribute to the success of a growing servicing platform.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:

• Medical
• Dental
• Vision
• Life, LTD, & AD&D
• Dependent Care Spending Plan (DCSA)
• Employer Stock Ownership Plan with 401(k) feature and company match
• Complimentary Banking Services
• Tuition Assistance 

Ready to Apply?

If you're ready to help drive operational governance, audit readiness, and continuous improvement, we want to hear from you. At Northpointe Bank, this is more than a job — it's the POWER of a CAREER .

AA – EOE