Operations Professionals

Role Overview As an Operations Professional at Christensen, you will oversee the daily operations of delivery drivers and ensuring that all logistical activities run smoothly and efficiently. This position involves managing the delivery team, optimizing delivery routes, ensuring compliance with company policies and procedures, and driving operational improvements to meet customer service expectations and business goals. Key Responsibilities Develop and enforce operational processes to improve efficiency and quality of service. Track and report key performance indicators (KPIs), such as delivery accuracy, time efficiency, and customer satisfaction. Monitor real-time delivery operations to address any issues that arise, such as delays or route adjustments. Analyze and implement route optimization strategies to reduce costs, fuel consumption, and delivery times. Lead, supervise, and support a team of delivery drivers, ensuring they adhere to safety standards, performance metrics, and company policies. Hire, train, and onboard new delivery drivers, providing ongoing coaching and professional development. Physical & Mental Demands Operates in a professional office environment. Regularly required to stand, walk, sit for long periods of times, talk, and hear. Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Company Offered Benefits As Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include: Health Insurance Benefits: Medical, Dental, Vision, plus Ancillary Plans. Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts. Company provided long term disability and up to $50,000 of life insurance. 401(k) plan with a generous company contribution. Paid time off in addition to 7 company paid holidays. Parental Leave Program. Employee Assistance Program. Employee Recognition Program. Employee Referral Bonus Program. #J-18808-Ljbffr Christensen, Inc.