NYC Onsite Service Desk Analyst: 1st/2nd Line Tech
Insight Global
Insight Global is seeking a Service Desk Analyst to work on-site in New York City 5 days a week. This role focuses on providing 1st and 2nd level support and managing processes for Incident, Change, Service Request, and Problem Management while ensuring a high-quality experience for corporate customers. The ideal candidate will have experience supporting C-level executives, be proficient in utilizing technical tools, and excel in communication. This position offers a 3-year contract with potential for permanent placement. #J-18808-Ljbffr Insight Global
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- ...proactive and people-focused Analyst, IT Help Desk Technician to join our... ...The role is on-site at our NYC offices 4 days per week, with... ...remotely on Fridays. Respond to 1st and 2nd Line support requests coming... .... Excellent customer service skills and the ability to switch...SuggestedWork at officeRemote workWork from homeFlexible hours
- ...experience as a Service Desk Analyst or Technical Support... ...(1-2+ years) onsite support experience... ...sit onsite in the NYC office 5 days a... ...primarily focus on 1st and 2nd level support.... ...their own Desktop techs as well as a remote... ...as the front line for the firm and...SuggestedHourly payLocal areaRemote work
$23.13 - $49.57 per hour
...Management of effective operational IT incident, problem and service requests, successfully driving resolution and root cause analysis... ...management process. Location This role is to be performed 100% onsite at our Manhattan West, NY office. What You'll Need Minimum 1+...SuggestedLive inWork at officeLocal area- ...assistance to users in New York, NY. This role includes troubleshooting basic IT issues and managing service requests efficiently. The ideal candidate should have experience in a tech support role and a bachelor's degree in IT or related fields. Key responsibilities involve...
$80k
CruiTek, LLC is seeking a Service Desk/End User Engineer in New York, NY. This position offers a 3-month contract with a $80K salary when permanent. Responsibilities include providing onsite technical support, diagnosing issues, and documentation. Ideal candidates must...Permanent employmentContract work- ...Job Description IT Support Specialist - NYC, NY 10001 July 2026 - start date - ongoing... ...position is responsible for providing service delivery, including incident, problem, and... ..., scanners, etc.). Act as the onsite single point of contact for internal client...Work at officeLocal area
$100k - $120k
...Role: Technical Services Specialist - Broadcast Technology Location:... ...the 7 Hudson Studio, and other NYC‑based clients, requiring deep... ...approximately once a month), working onsite for 1–2 weeks per project.... ...U.S. will be determined in line with local market benchmarks and...Work at officeLocal areaWork from home- ...re curious, hands-on with new tech, and prefer showing our work over... ...just be a reactive break/fix service. Yes, there will be times when... ...opportunities (like team onsites in different cities) and resources... ...months to ensure we stay in line with the market. In addition to...Remote workWork from homeRelocation packageShift work
- ...NiCE Public Safety team supporting the NYC 911 Logging and Recording Solution. This... .... Key Responsibilities Provide 1st, 2nd, and 3rd line engineering support for the NYC Public... ...relationships with customers, partners, and service providers. Deploy and provision systems...
- A recruitment firm is seeking a Technical Support Analyst to provide essential IT support for users. The role involves troubleshooting and resolving hardware and software issues, supporting various applications, and maintaining relationships with vendors. Ideal candidates...
$10k
...all without writing or managing a single line of code. As the only full-stack, cross-device... ...fastest-growing companies in the New York tech ecosystem. You can build just about... ..., or traditional code. Can commute to our NYC office regularly If this sounds like you We...Work at office$100k - $140k
A global consulting and technology firm is seeking an E-Trade Application Support Analyst in Midtown Manhattan, NYC. This role involves providing production support for trading operations, troubleshooting issues, and ensuring system integration. Candidates should have a...$20 - $22 per hour
...assisting users, while working in a hybrid setting, with occasional onsite support. Candidates should have relevant experience and a... ...hour, and applicants must be US citizens. Join a team that's committed to innovation and excellent service. #J-18808-Ljbffr Apex SystemsHourly pay- A technology services company is seeking a Help Desk Analyst 2 to work onsite in Kentucky. The role involves maintaining and configuring systems, diagnosing issues, and providing mentorship. Candidates should have strong experience supporting Windows 11 and knowledge of...
- ...broad range of technologies Provide installations of new software and upgrades Provide installation of service packs and security updates Provide onsite support and installations to clients when necessary Provide helpdesk support including analyzing and...Full timeRemote work
$65k - $85k
A leading biotechnology company in New York City is seeking an experienced IT Support Engineer to assist with audio-visual setups and IT-related issues. Responsibilities include onboarding tasks, direct support for users, and managing AV technology solutions. Candidates...- ...role, you will handle complex technical issues and be the front line during critical incidents. The ideal candidate will have at least... ...like JavaScript and Python. The role is full-time and based in the NYC office, offering competitive salary and a range of benefits. #J-...Full timeWork at office
$80k - $120k
...meaningful change! Job Description Location: Manhattan, NYC (Hybrid - at least 3 days onsite/week) Visa Sponsorship:We offer sponsorship under specific... ...Support Engineer based in New York, you’ll be the first line of defense for our client's trading systems during US market...H1bWork at officeVisa sponsorshipWork visa3 days per week$80k
Service Desk/End User Engineer New York, NY (Midtown Manhattan - ZIP 10169) 3 Month Contract... ...Scope The End User Services Senior Analyst provides onsite technical support and problem... ...escalation point for complex issues that first line support cannot resolve. This role...Permanent employmentContract workLocal area- ...events, upgrade activities, and device deployments Shift Onsite: Thursday - Monday 4pm - 12am midnight Job Qualification... ...may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated...Hourly payFull timeWork at officeRemote workShift workNight shiftAfternoon shift
$25 - $30 per hour
...site IT support resource for the NYC office (approximately 60 users... ...in a fast-paced professional services environment while aligning... ...Support, InTune, Windows, Service desk, Hardware, Microsoft Outlook,... ...Type This is a fully onsite position in New York,NY....Contract workTemporary workWork at officeFlexible hours$100k - $120k
...Role: Technical Services Specialist - Broadcast Technology Location: NewYork Department: Customer... ...Bristol, CT, and the 7 Hudson Studio in NYC. This position requires an in-depth,... ...sometimes at short notice, where you will be onsite at the client for roughly 1-2 weeks per...Permanent employmentWork at officeLocal areaWork from home$90k - $100k
...experienced IT Administrator / Helpdesk Analyst to join our internal IT team in NYC. This person will be the first line of support for end-user issues and... ...communication and customer service skills. Local to NYC and able to work onsite 3–4 days per week. COMPENSATION INFORMATION...Temporary workWork experience placementWork at officeLocal areaRemote work3 days per week- ...managing helpdesk workflows, supporting onboarding processes, and collaborating closely with engineering teams. The salary range reflects base compensation expected in the NYC area, adjusted for experience, qualifications, and other relevant factors. #J-18808-Ljbffr BGBxWork at office
- ...seeking a motivated IT Support Analyst / Engineer (Level 1.5 – 2) to... ...supporting one of our key clients onsite three days per week, with the... ...with our internal team at our NYC headquarters. This position is... ...a high level of customer service Communicate effectively with employees...Remote work3 days per week
- A technology services provider is looking for a Desktop Support Technician based in Pennsylvania. The role involves providing technical... ...possess strong customer service skills. The position includes both onsite and teleworking responsibilities, requiring 1 to 2 days in the...Remote jobWork at office
- ...Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues... ...across Glean to drive product, process, and service improvements Drive key improvement... ...This role is hybrid (4 days a week in our NYC office) Compensation offered will be determined...Work experience placementWork at officeHome officeFlexible hoursShift work
$80k - $100k
...Technical Support Engineer (NYC) Solutions New York City Full-time Description Grab your cape, become a SuperHyro! Hyro, the leader... ...workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps...Full timeWork at office
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