Technical Pilot Associate

Title Technical Pilot Associate Target Salary Range $65,000 Hours Full-time, salaried with benefits Location Hybrid in Miami, FL Level Associate Benefits Include Competitive benefits including medical (includes mental health coverage), dental, and vision insurance Vacation and sick time Remote work flexibility Life and disability insurance policy options 401(k) match contribution Miami-Dade Innovation Authority, Inc. (“MDIA”) bridges gaps between private innovators and the public sector to fast‑track the piloting and procurement of technology and innovation solutions that enable municipalities to more effectively and efficiently address pressing issues that impact resident quality of life in cities. Through our signature Public Innovation Challenge, we accelerate the discovery and commercialization of innovative solutions to critical public challenges by identifying, investing in, and supporting early‑to‑growth stage companies to pilot, test, and validate their technology in collaboration with the economic engines and local government. About the Public Innovation Challenge Through its Public Innovation Challenge, MDIA helps public partners identify, test, and validate emerging technologies that address clearly defined operational needs. MDIA provides pilot funding, challenge design, stakeholder coordination, and implementation support so companies can test solutions in real‑world public sector environments. The process helps de‑risk innovation by generating evidence on performance, integration requirements, and potential pathways to procurement or scale.

THE ROLE

The Technical Pilot Associate’s role is to support the Product Pilot Manager by identifying technical, operational, and regulatory/legal requirements to enable a pilot demonstration with a municipal department. This associate will work collaboratively with critical challenge stakeholders to prepare the infrastructure to enable pilot demonstration startup. You will be responsible for documenting and coordinating activities to configure the pilot demonstration infrastructure, aligning to the proposed scope of the pilot demonstration, which may vary for each public challenge. This role will work cross‑functionally with internal and external stakeholders to ensure that the right strategy, infrastructure, partners, and programmatic elements are in place to enable the pilot demonstration. An ideal candidate should have experience with leading product/solution test and validation efforts. They are highly relationship oriented, able to listen and understand each portfolio’s companies stated (and unstated) needs, translating your understanding into action by connecting startups to people and resources that can help them. This candidate should have experience either working in or supporting early or growth stage companies.

RESPONSIBILITIES

Coordinate technical material submissions from participating companies to MDIA or the challenge host and maintain records of all documentation. Coordinate technical exchanges with participating companies, MDIA, the challenge host, and supporting elements (e.g., Information Technology Department) to review technical materials and infrastructure requirements. Collaborate with the challenge host and the Public Challenge Manager to ensure adherence to timelines and technical deliverables, tracking progress and providing updates on schedule changes to participating companies. Identify and documentall infrastructure product requirements set by challenge hosts to align with technical needs and stakeholder expectations. Oversee and manage the pilot demonstration infrastructureroadmap to support portfolio companies with testing and validating their technology with the challenge host. Maintain relationships with external implementation and subject matter advisors to successfully configure the infrastructure to enable the test and validation process (i.e., pilot demonstration). Develop and deepen relationships with portfolio companies, checking in on a regular, planned cadence to understand their immediate and long term needs. Work collaboratively with team members and external subject matter experts to develop general and technical selection criteria for public challenges vis‑a‑vis defined scope of test and validation process. Work collaboratively with team members to support final reportingof outcomes, outputs, and KPIs from the test and validation process. Maintain and refine SOPs and templates for communications for the pilot infrastructure preparation process ensuring clarity, consistency, and alignment with best practices.

EXPECTATIONS

Our work, mission and purpose resonates with you. You believe in our core values: inclusion, diversity, connectivity, access to opportunity, and racial equity. Strives for a high‑impact, low‑ego working style and a deep commitment to mission and team. Asks “Why?” not “Who?” when trying to solve problems. Ability to set goals and develop achievable timelines to hit them. Delivers well ahead of deadlines. A high level of efficiency and self‑direction – devotes appropriate amount of time to each situation (sometimes shorter, sometimes longer). Unwavering attention to detail, understanding that form is as important as function. Excellent organizational, project and task management skills. A diplomatic and consensus‑oriented approach to decision‑making. Great listener. You know when it is pertinent to speak and when it is better to be quiet. Highly developed self‑awareness and leadership skills. You are goal‑oriented, driven, determined, highly energetic, hard‑working, an out‑of‑the‑box thinker and highly dependable. Understand the big picture of each project and the company, but also be able to drill deep into each project to establish what needs to be done and when. Seeks to grow with the organization, with possibility for advancement into a more senior position. Demonstrates innovative thinking and intentionality in program development. Knows how to play the “infinite game”, considering how to build a strong foundation so the organization’s initiatives can continue to be just as impactful beyond the current leadership and team members. At the same time, has an adaptable & nimble mindset to meet immediate demands that arise. You are people-oriented : you have developed a high degree of self awareness, emotional agility, and a great capacity for compassionate empathy. You strive to create psychological safety to maximize each team member’s potential. You are also process-oriented : you are efficient, detailed, focused on the quality of the work, able to think of systems and processes to help solve problems. You also strive to hold people accountable to maximize each team member’s potential.

QUALIFICATIONS

A bachelor’s degree in a technical field, business administration, or another related field. Advanced degrees add significant value. You strive for a high‑impact, low‑ego working style, have a passion for working with others (being collaborative) and a deep commitment to mission and team. You are goal‑oriented, driven, determined, highly energetic, hard‑working, an out‑of‑the‑box thinker and unfailingly dependable. 3+ years of technology development, test, and evaluation experience; experience and familiarity with sandbox, DevOps, or other IT test environments is a plus. Preferred 3+ years of experience in product or program management (experience using data to improve programmatic impact is highly desirable). Passion for working with startups and patience for working with large enterprises. Hunger to learn about and understand complex technology and business problems, and experience developing and evaluating new business strategies. Excellent stakeholder, organizational, and project management skills. Willingness to learn new skills and adapt to the needs of the organization. Good listener. You know when it is pertinent to speak and when it is better to be quiet. Highly developed self‑awareness and leadership skills. Delivers well ahead of deadlines. Proficient with Google Suite, with other advanced computer skills desired. MDIA reserves the right to revise or change job duties and responsibilities as the need arises. This scope of work and role description does not constitute a written or implied contract of employment. MDIA’s hiring and employment policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Further, we take special and intentional consideration to ensure that applicants are evaluated equally without regard to any of these characteristics. We do not tolerate discrimination of any type or form. #J-18808-Ljbffr MDIA