IT Infrastructure Administrator

Job Description

Job Description

Freedom is proud to be one of the largest, privately held direct mail service providers in the United States. We are a family-owned business entering our 40th year in operation and are excited to expand our national footprint. We are looking for an experienced IT Infrastructure Administrator to join our talented team of high-impact employees at our Milton, WI facility. Join a company that values your talent, supports your professional development, and is committed to excellence in everything we do.

The IT Infrastructure Administrator will be responsible for administration of servers, networking, endpoints, communications, hardware, software and peripheral systems in a security-oriented manufacturing environment. The IT Infrastructure Administrator operates under the direction of the IT Infrastructure Manager and works closely with other IT staff. They have a strong understanding of network infrastructure and endpoints systems, with deep experience in managing a wide range of IT systems.

• An IT generalist whose duties will encompass a wide range of IT technologies
• Responsibilities include installations, troubleshooting, maintenance, upgrades, hardening, backups including disaster recovery testing and general support for all infrastructure and endpoints systems and related components
• Maintain up-to-date knowledge of emerging tools and technologies
• Participate in on-call rotation with other IT personnel

Education and/or Experience

• A bachelor’s in information technology and 7+ years of practical network administration experience
• Knowledge of and direct experience working with the following:
  • Infrastructure : server hardware and OS (Windows, Linux), virtualization, storage, networking (VLAN, ACL, routing, Ethernet, wireless), firewalls (access, IPS, application filtering, VPN), identity management (AD, MFA), DNS, DHCP, email, backup, remote desktop, file shares, app/web/SQL servers, PKI, physical security (badge, CCTV), VoIP, MDM, collaboration (Teams, Webex), cloud (Microsoft 365)
  • Endpoint : Windows, Mac, Linux, Printers, Mobile, general monitoring, management and patching for infrastructure and endpoint systems
  • Security: SIEM, EDR, WAF, Configuration Management, Patch Management, Threat Management
  • Automation: scripting (e.g. PowerShell)

Qualifications

• Possess a strong passion for Information Technologies with a desire to learn new technologies and implement new solutions
• Strong technical aptitude and ability to research & solve complex issues independently
• Ability to effectively communicate issues and resolutions to all relevant parties
• Excellent organizational skills to support network operations
• Maintain confidentiality regarding information being accessed, processed or stored
• Pass a federal background check

Environmental Abilities

• Fluent in English
• Able to lift 40lbs unassisted
• Work in confined spaces (e.g. back of server racks, network closets, etc)
• Able to travel occasionally