Remote Credit Balance Specialist

Credit Balance Specialist Addison Group is partnering with our client, a growing healthcare revenue cycle organization, to hire experienced Credit Balance Specialists. This fully remote opportunity is ideal for professionals with a strong background in healthcare reimbursement, payment research, and credit balance resolution who are looking to join a collaborative team with opportunities for long-term growth. Job Description The Credit Balance Specialist is responsible for researching and resolving patient and insurance credit balances while ensuring compliance with payer guidelines and organizational policies. This position requires strong analytical skills, experience reviewing account activity, and the ability to independently manage assigned workloads in a fast-paced revenue cycle environment. Qualifications Minimum of 1 year of healthcare credit balance, insurance collections, or revenue cycle experience Experience working within hospital or physician billing environments Ability to interpret Explanation of Benefits (EOBs), Remittance Advices (RAs), and coordination of benefits Working knowledge of government and commercial insurance payers Experience researching payment history, adjustments, and account transactions Familiarity with Epic or other electronic medical record and billing systems preferred Strong attention to detail and excellent organizational skills Self-motivated with the ability to manage priorities independently Positive attitude and strong communication skills Key Responsibilities Review and resolve assigned patient and insurance credit balance accounts Research account activity to determine appropriate refunds or adjustments Analyze payment postings, write-offs, and reimbursement transactions for accuracy Process patient and third-party refunds in accordance with payer and regulatory guidelines Interpret EOBs and remittance advice to determine appropriate account resolution Document account activity thoroughly and maintain accurate records within the billing system Meet productivity and quality expectations while maintaining a high level of accuracy Identify recurring trends and communicate findings to leadership when appropriate Perks 100% remote position Multiple openings with a growing healthcare organization Performance-based bonus opportunities Supportive leadership and collaborative team environment Long-term career growth potential Engaging employee recognition programs and team incentives Additional Details Contract-to-hire opportunity Immediate openings available (two-week notice accepted) One-step virtual interview process Candidates with strong healthcare revenue cycle experience, including credit balances, denials, appeals, insurance follow-up, or A/R ownership, are encouraged to apply Stable work history and demonstrated ownership of accounts are highly preferred Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.