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Customer Retention Team Lead — Coaching & Impact

Consumer Cellular, Inc.

Consumer Cellular, Inc. is seeking a Customer Retention Supervisor to lead a team of about fifteen Customer Retention Specialists. The role requires a passion for resolving issues and retaining customers to ensure ongoing satisfaction and loyalty. The Talent Acquisition team will guide the hiring and onboarding process, with a focus on building a high-performing retention function within the customer care organization. #J-18808-Ljbffr Consumer Cellular, Inc.

Vacancy posted 4 days ago
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