Customer Retention Team Lead — Coaching & Impact
Consumer Cellular, Inc.
Consumer Cellular, Inc. is seeking a Customer Retention Supervisor to lead a team of about fifteen Customer Retention Specialists. The role requires a passion for resolving issues and retaining customers to ensure ongoing satisfaction and loyalty. The Talent Acquisition team will guide the hiring and onboarding process, with a focus on building a high-performing retention function within the customer care organization. #J-18808-Ljbffr Consumer Cellular, Inc.
- Consumer Cellular in Phoenix, AZ is seeking a Customer Retention Team Supervisor to lead a fifteen-person group of Customer Retention Specialists, driving... .... The role requires managing day-to-day operations, coaching staff, and aligning with HR/Talent Acquisition to...Suggested
$24 - $26 per hour
Description Customer Account Retention Team Lead $24-$26/hour base + Monthly Performance Bonuses | Full Benefits... ...a hands‑on leadership role. You’ll coach, develop, and motivate a team of 6-8... ...the opportunity to make a direct impact on both customers and the people you...SuggestedFull timeWork at office- Moxie Pest Control is seeking a Customer Account Retention Team Lead in Phoenix. This hands-on leadership role guides 6-8 Retention Specialists, coaching them to improve customer retention and enhance problem-solving and communication during challenging conversations. You...Suggested
$54.6k
Job Description - Customer Retention Team Supervisor (260705) Customer Retention Team Supervisor (26... ...Job Summary The Customer Retention Team Lead will lead the development and... ...leadership, direction, accountability, and coaching to ensure adherence to company policies...SuggestedHourly pay16 hoursFull timeLocal areaTrial periodFlexible hoursShift workWeekend work- ...Management to guide a 12+ person team through the entire customer lifecycle post‑sale, focusing... ...realization, activation, and durable retention. The role emphasizes coaching for AI‑native workflows and... ...The position requires 5+ years leading SaaS/account management teams,...Suggested
- ...high-energy Call Center Manager to lead our outbound appointment-setting team. We believe a successful call center... ...you know how to motivate a room, coach people, hold a team accountable and... ...improvements and have a real impact on the business, we'd like to meet...Immediate start
$44k - $46k
...English/Spanish speaking).Lead, Recruit & Elevate... ...the future of our care teams. You won’t just be filling... ...of recruitment and retention, ensuring that every new... ...chance to make a lasting impact.What You’ll DoRecruitment... ...with evaluations, coaching, and career development...Full timeWork at officeMonday to Friday- ...AZBIGMEDIA Join one of Arizona's leading credit unions, where our mission is to make a positive impact on the lives of our employees,... ...surrounding communities – our teams practice integrity, respect,... ...of monthly/bi-weekly for coaching and development. Have one-on...Remote workMonday to Friday
- A leading live shopping platform is seeking a team leader for its Customer Experience team in Phoenix, AZ. The role requires strong leadership in managing support operations to enhance user experiences, focusing on performance metrics, and implementing process improvements...Remote jobWork from home
- ...Retail Customer Service Lead (Key Holder) PetSmart does Anything for Pets – JOIN OUR TEAM! Our associates are the heart of Team PetSmart... ...onboarding, mentoring, and coaching for growth as well as providing... ...chance to make a meaningful impact every day. Whether it's...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift
$65k - $68k
...training and consultation on accessibility, accommodations and job retention strategies. Address misconceptions and reduce barriers to... ...including career exploration, job readiness and job placement, while coaching clients through all stages of the employment process—from...Full timeWork at officeShift work- ...passionate Community Manager to join our team and make a lasting impact. About The Community Extremely... ...Accomplish Drive Community Initiatives: Lead daily operations, ensuring that... ...Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and...Temporary workImmediate startLong distanceFlexible hours
$66k
...wholeheartedly believe 'Together We Lead, Together We Succeed’.... ...part of a dynamic team that thrives on unity,... ...screen, hire, train, coach, and develop on‑site... ...and implement resident retention programs (i.e.,... ...liability. Manage excellent customer service and monitor service...Permanent employmentFull timeFor contractorsWork at officeNight shiftWeekend work$65k - $75k
...technology and a stellar team to match. With more... ...Inspection Supervisor leads the Assistant Community... ...onboarding, training, coaching, workload management, performance... ...Process improvement Customer‑service orientation... ...onboarding, development, and retention of team members. ACM...Full timeWork at officeLocal area- ...embedding consistent, high-impact sales behaviours.... ...with our UK-based L&D team, you will own the day-to... ...commercial outcomes . You will lead the delivery of... ...sales training, 1:1 desk coaching, and continuous performance... ...adoption to support retention and sustained billing...
$62.4k
...wholeheartedly believe 'Together We Lead, Together We Succeed’.... ...part of a dynamic team that thrives on unity,... ...screen, hire, train, coach, and develop on-site... ...and implement resident retention programs (i.e.,... ...liability. Manage excellent customer service and monitor service...Permanent employmentFull timeFor contractorsWork at office- .... This newly created Sr. Dir. of Customer Service Excellence role will lead a high-impact transformation of their case intake... ..., a builder of high-performing teams and an operation-minded problem solver... ...pipeline through effective coaching, performance management, and succession...Full timeLive inWork at officeFlexible hoursWeekend workAfternoon shift
- ...people. Job Description Customer Excellence Group —... ...the field; the readiness team packages them; you multiply... ...health dashboards with leading and lagging indicators—... ...outcomes, and revenue impact Present community... ...conversation intelligence, AI coaching simulations, adaptive...Work at officeImmediate startRemote workWorldwideFlexible hours
$122k - $221k
...market with a business mindset, coaching and inspiring client-facing teams to retain, deepen, and grow... ...planning and client retention. Key Responsibilities And Duties Leads an integrated team of client... ...Communication, Financial Markets Impact, Inspires Others, Negotiation...Work experience placementWork at office- ...Customer Success Lead - Townsquare Interactive Location: In-office role at... ...creating a collaborative, team-first environment where people... ...needed to grow your career. Impactful Solutions: Our evolving... ...role in client onboarding, retention, and long-term success. Giving...Work at officeLocal area
$28 per hour
...organization serving leading law firms,... ...ensure high levels of customer satisfaction Anticipate... ...and guest service teams Conduct team... ..., and performance coaching activities Oversee... ...trends Support guest retention strategies... ...acknowledging their impact on our team, the organization...Hourly payWork at office- JCPenney in Phoenix, AZ seeks a Customer Experience Supervisor I to lead and engage associates, coach on customer service, and drive profitable sales growth while delivering superior checkout experiences. You will guide training initiatives and align resources to optimize...
$22.25 - $27.82 per hour
General Description As the Customer Experience Supervisor I -... ...sales growth by leading and engaging associates, coaching associates on customer service... ...store. Models and holds team accountable for outstanding... ...assumptions and consider impacts. Uses fact-based analysis...Hourly payShift work- Taco Bell in Phoenix is seeking a Shift Lead to drive performance during shifts, coach the team, and handle customer concerns while partnering with management to execute store initiatives. This role thrives in a fast-paced environment and requires ownership and drive to...Shift work
$24.32 - $36.48 per hour
...people’s lives.Banner Health's HME Customer Relations team is looking for an Associate... ...along with a strong track record of coaching employees, driving... ..., visibility, and the chance to lead with purpose while directly impacting patient care, this role was made...Contract workWork experience placementWork at officeMonday to FridayShift work$100k - $110k
Lead Consultant | Client Strategy | Team Development Candidates must reside in one of the following... ...who thrives in a fast‑growing, impact‑driven environment. What You... ...95%+ client and revenue retention Deliver ~25 hours/month of coaching calls and client advisory support...Remote workHome office- The Phoenix Union High School District No. 210 invites applications for the Girls Varsity Track Coach for the Spring 2026-2027 school year. This seasonal position supports the Athletics program district-wide, mentors student-athletes, and promotes academic achievement through...Seasonal work
$43.89k - $66.94k
...working hard to be the customer's first choice. 7-... ...make a meaningful impact in their stores... ...re ready to grow, lead and make a... ...difference, come join our team and help shape the... ...the store staff – coaching, training,... ...maintaining high retention by focusing on identifying...Hourly payTraineeshipWork experience placementLocal areaFlexible hoursShift workNight shiftWeekend work- Townsquare Interactive in Phoenix is seeking a Customer Success Lead to build trusted relationships with small business clients and maximize their... ...adoption, and collaborate with web design, SEO, and support teams to ensure value from our services. This in-office role...Work at office
- ...As a remote co‑located team, we’re inspired by innovation... ...commerce. Role The Customer Experience team is... ...experience that negatively impact our customers. You will... ...quality experience. Lead team performance and drive... ...experience Manage, coach, encourage, and be responsible...Work at officeLocal areaRemote workWork from homeHome officeShift work
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