Account Associate

Job Description

DESCRIPTION

NextLot, a Raleigh, NC - based, Inc. 500 company, provides a disruptive technology platform for online auctions. The company is seeking a responsible and motivated self-starter who is passionate about traveling to see new places, maintaining client relationships, providing superior customer service, and joining a vibrant team of professionals. In short, Account Associates are instrumental in helping clients successfully run online auctions across North America.

This is a full-time remote position requiring regular travel. The candidate must be based in North Carolina. There are opportunities to collaborate in-person as well.

RESPONSIBILITIES

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• Primary responsibility is to independently travel and implement NextLot’s software at live auctions across North America.  Set your own work schedule while on-site and prioritize work responsibilities at your discretion to deliver the best solution for successful auctions.
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• Consult with customers while on-site at auctions and execute your independent judgment to customize NextLot’s software solution and services to their needs.
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• Independently devise account strategies to build and grow relationships with clients to help them run more successful online auctions and upsell additional services.
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• Determine the best client solutions based on your toolkit of system and industry knowledge and what has been successful for other customers.
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• Take ownership and ensure the successful operation of clients’ online auction functions, which are a core component of their general business operations.
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• Implement NextLot’s industry-changing technology based on specific client needs in order to successfully facilitate tens of millions of dollars in auction transactions annually.
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• Actively be a part of NextLot’s vibrant internet culture.
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• Other duties as assigned.
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QUALIFICATIONS

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• BA/BS degree
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• 0-3 years of work experience
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• Willingness to travel independently 12-16 days out of the month
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• Some weekend work is required
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• When you are NOT traveling, you aren't usually expected to perform work on behalf of the company. People in this role typically get 10-15 days off per month, many of which are during the week.
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• Outgoing, fun personality
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• Desire to learn and contribute to the growth of the company   
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• Ability to multi-task effectively
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• Attention to detail and high level of concentration over extended periods of time
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• Ability to work in a fast-paced environment
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PHYSICAL REQUIREMENTS

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• Prolonged periods of sitting at a desk and working on a computer
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• Work hours are normally 9:30-5:30. Work outside these hours will be required from time to time to support business operations 
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• Ability for frequent travel via car and/or plane to support in person auction needs
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