Receptionist AP Clerk

Receptionist / Accounts Receivable Clerk

A growing manufacturing organization specializing in industrial equipment and filtration solutions is seeking a professional and organized Receptionist / Accounts Receivable Clerk. The company operates in a collaborative office environment and provides specialized products and solutions to customers across various industries.

The Receptionist / Accounts Receivable Clerk will provide front-office administrative support while assisting with daily accounts receivable functions. This position is responsible for greeting visitors, managing incoming calls, supporting customer inquiries, processing payments, and assisting with billing and collections activities.

Key Responsibilities:

• Serve as the primary point of contact at the front desk by welcoming visitors, answering incoming calls, and directing inquiries appropriately
• Assist with following up on outstanding customer balances and maintaining documentation of collection efforts
• Prepare and distribute customer account statements, payment reminders, and past-due notices
• Respond to routine billing questions and communicate with customers regarding payment statuses
• Monitor customer account credit limits and assist with managing credit holds and releases based on established guidelines
• Review customer invoices for accuracy and completeness before processing
• Receive, organize, and distribute incoming mail and supporting documentation
• Assist with organizing shipping records and packing slips to support accurate customer billing
• Record customer deposits and apply incoming payments to the appropriate accounts
• Process customer credit card transactions and assist with daily cash receipt activities
• Maintain accurate financial records while handling sensitive customer and payment information appropriately
• Provide general administrative assistance and support additional projects as needed

Qualifications:

• Approximately 23 years of experience in reception, customer service, administrative support, accounts receivable, billing, or a similar office-based position preferred
• High school diploma or equivalent required
• Comfortable handling customer interactions and professional phone communications
• Basic understanding of billing, invoicing, payment processing, or collections is beneficial but not required
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Familiarity with ERP systems; experience with Microsoft Dynamics 365 is a plus
• Strong organizational skills and attention to detail
• Ability to learn new processes and systems with minimal supervision
• Excellent verbal and written communication skills
• Spanish/English bilingual communication skills are a plus
• Ability to maintain confidentiality when working with customer accounts and financial information

Perks:

• Direct hire opportunity with a well-established manufacturing organization
• Opportunity to develop accounts receivable and collections experience
• Combination of customer service, administrative, and financial responsibilities
• Training and support provided for individuals looking to expand their accounting knowledge
• Collaborative team environment with opportunities to take on additional responsibilities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.