Coat Check Attendant

Job Description

Job Description

The 'Quin House is a multi-award-winning modern private social club in Boston’s Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.

A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

WHO ARE WE LOOKING FOR?

The ideal candidate is a passionate about anything hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and is committed to be a team player. They should have a desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.

Primary Responsibilities

The Coat Check Attendant is responsible in assisting members with their coats, jackets as well as briefcases and umbrellas. They are responsible for maintaining the coat check in accordance with The Quin standards, and ensuring high member and guest satisfaction. 

ABOUT THIS ROLE

• Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment 
• Manage the coat check area and receive, put away and return guest garments from members and guests 
• Safeguard against theft and property damage 
• Assume 100% responsibility for the quality of services provided
• Assist to investigate and resolve member complaints

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.

WHO WE ARE LOOKING FOR

• Prior experience preferred 
• Service oriented style with professional presentations skills
• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
• Ability to understand, read and write in English 
• Detail oriented, good prioritization, time management, organizational and follow up skills
• Open availability and flexibility to work according to the needs of the business
• Ability to work with minimal or no supervision
• Ability to follow schedule and ability to perform physical labor
• Some high school education (grade 9) preferred