Staff Product Manager - Mobile Platform

Role Description

HighLevel is building the operating system for agencies and small businesses—powering CRM, payments, messaging, automation, AI, funnels, and white-labeled experiences for businesses globally. Mobile is becoming an increasingly strategic surface for our platform. Agencies and SMBs want to manage leads, communicate with customers, close deals, run campaigns, and grow their businesses from anywhere.

We’re looking for a Staff Product Manager – Mobile Platform to define and lead this next phase of growth, owning cross-platform mobile strategy (iOS, Android, and shared platform capabilities) and driving alignment across multiple product areas and teams.

This role will own and lead strategic initiatives across:

• Mobile growth and retention
• Platform scalability
• AI-native workflows
• Monetization opportunities
• New product innovation

Responsibilities

• Act as SME for the mobile experiences, platforms, and emerging mobile trends
• Bring deep expertise across native app ecosystems, mobile UX patterns, platform capabilities, performance, and mobile growth levers
• Help define the mobile app roadmap in tandem with the web experience, contributing to broader product and platform strategy
• Identify major growth opportunities across engagement, retention, monetization, and platform expansion in the mobile ecosystem
• Lead development of intelligent mobile experiences that proactively help users complete tasks
• Build and launch 0→1 product experiences by validating new ideas through A/B experimentation and rapid iteration
• Partner deeply with engineering, design, analytics, customer support, marketing, and executive leadership
• Stay ahead of market shifts in Mobile, AI, SaaS, and SMB software

Qualifications

• 9+ years of product management experience with a strong track record of building impactful products in consumer-facing experiences
• 5+ years of experience owning mobile products across iOS and Android, with a strong POV on designing intuitive, engaging mobile experiences
• Strong experience building 0→1 products, you have built products or major product surfaces from scratch, work well under ambiguity, have experience in providing direction rather than optimizing existing funnel
• Experience leading cross-functional teams across engineering, design, analytics, and GTM, can bring together people around a clear product vision

Nice to Have

• Experience in SaaS, SMB software, marketplaces, creator platforms, or agency-focused businesses
• Experience building AI-powered products or agentic workflows
• Experience operating in remote, global teams, aligning across multiple stakeholders and time zones
• Experience mentoring PMs or influencing product organizations at scale

Benefits

• Exciting and dynamic work environment driven by a passionate team
• Collective responsibility where no task is considered someone else's job
• Focus on providing value to users through swift solutions
• High standard of innovation with every good idea put to the test
• Prioritization of team well-being to better serve users
• Continuous and iterative improvement as an ongoing journey
• Well-funded & profitable company