Family Support Specialist

Join Our Impactful Team at Health Connect America!Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.Our BrandsResponsibilitiesThe Family Support Specialist provides best practice, quality clinical services, ensures all documentation is completed per Payer's, state licensing agent's, COA, & HCA's standards and established guidelines and assist with marketing for new referrals.Communicate with customers, colleagues, and other individuals to answer questions, disseminate, or explain information, and address complaints/concerns.Develop treatment plans with the input of the treatment team and the Clinical SupervisorProvide individual, group, and family therapeutic interventions and skill building as outlined in the Treatment PlanImplement Health Connect America approved therapeutic interventions as delineated on the treatment plan with clients and their familiesComplete all client documentation within established time framesAttend and actively participate in weekly Treatment Team meetingsLink the client and family with specific services and resources as identified in the treatment planServe as a liaison with other professionals and agencies as related to the clientActively recruit new referrals to ensure that your caseload stays fullProvide 24/7 on-call support for clients as per program requirementsEnsure compliance with all state regulatory bodies & COA standards.Participate in and complete all assigned training and professional development activities, including E Learning courses.QualificationsA Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with 1 year of experience working with children (including internships or volunteer experiences) is preferred, OR a BA/BS degree with 3 years of relevant experience.Be Well with HCA:We recognize the importance of self-care and work/life balance.We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.Additional benefits include:Access to a Health NavigatorHealth Savings Account with company contributionDependent Daycare Flexible Spending Account401(k) Retirement PlanJoin a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!Employment at Health Connect America and its companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.