Risk Manager, Business Continuity and Resilience Risk Management

Risk Manager, Business Continuity and Resilience Risk Management Do you want to be part of an organization that is dedicated to helping Capital One identify, manage, and effectively mitigate risk – for our customers, our communities, and our associates? Capital One is seeking an enthusiastic, self‑motivated Risk Manager to join the Business Continuity and Resilience Risk Management (BCRM) team within the Operational Risk Management (ORM) second line of defense. BCRM is responsible for independent governance and oversight of Capital One’s business continuity practices, enabling the company to respond to and recover from business disruptions. As a Risk Manager, you will provide risk advice and effective challenge to the first line of defense in its identification, management, control, and mitigation of business continuity risks, bringing specialized expertise to support the strategic oversight of the Global Payment Network (GPN). As part of the larger ORM organization, you will work with talented associates to provide oversight and challenge to ensure our businesses effectively manage overall operational risk. This includes enabling our organization to maintain a sustainable and holistic operational risk profile to deliver superior products while also protecting our customers. Risk Managers have a natural passion for managing risk with excellent project, process, and analytical skills. They are highly organized, motivated, and capable of balancing multiple priorities to manage various tasks and timelines. With these skills, they serve as change agents to effectively challenge business leaders on the highest‑profile risk projects. Risk Managers partner with executives and other risk leaders in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. This role requires the ability to operate as an independent contributor to deliver results, while proactively sharing progress and critical developments to keep the team fully apprised. Responsibilities Supports risk advising of Capital One’s Global Payment Network and serves as a thought leader on how to meaningfully enhance our second line framework to oversee operational resilience. Analyzes data and influences others to proactively identify risks and trends on an ongoing basis, uncovering new areas of risk related to various lines of business. Fosters a highly collaborative environment with other risk teams and partner groups to create an integrated risk experience for the business (e.g., Compliance, Third‑Party Risk Management, Country Risk, Technology Risk Management). Executes challenge activities to elevate areas of suspected risk and escalates appropriately to Operational Risk Management leadership. Provides oversight, guidance, and effective challenge to business areas during risk assessments (Risk and Control Self‑Assessments, Process Level Assessments, New Products). Consults on issue/event analysis or changes in resilience conditions to support first line risk response and informs senior leaders about exposure to operational disruptions. Demonstrates strong communication, collaboration, problem‑solving, and influencing skills across various levels of the organization. Balances multiple priorities to drive business value and support team objectives while managing tasks and activities related to risk management initiatives. Stays current on effective operational resilience strategies and business continuity requirements. Supports interactions with Internal Audit and Regulatory agencies, as applicable. Basic Qualifications Bachelor’s Degree or military experience. At least 4 years of experience in risk, compliance, or audit. At least 3 years of experience working with internal business customers. At least 2 years of experience in business continuity, disaster recovery, or technology resilience. At least 2 years of experience in risk analysis specific to global or domestic Big Four payment networks. Preferred Qualifications 5+ years of experience in risk, compliance, or audit. 3+ years of experience in risk analysis specific to global or domestic Big Four payment networks. 3+ years of project management experience leading cross‑functional programs in risk. Demonstrated proficiency in leveraging data analysis tools to work with and interpret large, complex datasets for risk identification and reporting. Certification in risk management, audit, or business continuity management (e.g., CBCP, CRMA, CIA, CISA, CRISC). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Annual base salary ranges by location are: McLean, VA: $151,900 - $173,400 New York, NY: $165,700 - $189,200 Richmond, VA: $138,100 - $157,700 Other locations: salary offered will correspond to the local salary range. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Learn more at the Capital One Careers website. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. For technical support or questions about Capital One’s recruiting process, please send an email to View email address on click.appcast.io. #J-18808-Ljbffr