Senior Customer Service Training & Quality Lead

Baxter Healthcare Corporation

Baxter Healthcare in Deerfield, IL is seeking a Senior Specialist in Customer Service Training and Call Quality to design and manage comprehensive training programs for new employees, process changes, and system improvements, ensuring compliance and service quality.

You will lead ongoing improvement activities, provide feedback, mentor performance, and maintain a well-documented quality program while collaborating with subject matter experts across departments to deliver effective training.

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Vacancy posted 4 days ago

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