Customer Service & Sales Manager Revive Clinic

Job Description

Job Description

Salary: $40,000 to $45,000 +10% commission

Job Description: Customer Service & Sales Manager Revive Clinic (Middleburg, VA)

Position: Customer Service Manager / Sales Manager Med Spa & IV Therapy Location: Middleburg, VA Employment Type: FullTime (PartTime Start Available) Compensation: Base Salary + Commission Start Date: Position needs to be filled as soon as possible

About Revive Clinic

Revive Clinic is a growing Med Spa and IV Therapy center in Middleburg, VA, offering advanced wellness and aesthetic services. Our services include Botox, weightloss programs, IV vitamin therapy, testosterone therapy, GLP1 treatments. We are committed to delivering exceptional client care, personalized treatment plans, and a luxury wellness experience.

Position Summary

We are seeking a Customer Service & Sales Manager who will lead frontoffice operations, deliver outstanding client service, and drive sales for our Med Spa and IV services. The ideal candidate is professional, friendly, organized, and highly motivated to grow revenue through exceptional client engagement and service education.

Key Responsibilities

Customer Service & Client Experience

• Greet clients, manage checkin/checkout, and ensure a welcoming environment.
• Educate clients on available services, memberships, and treatment options.
• Maintain high standards of professionalism, confidentiality, and hospitality.
• Handle client concerns, scheduling, and followup communication.

Sales & Business Growth

• Promote and sell Med Spa and IV services, packages, and wellness programs.
• Meet monthly sales goals and track performance metrics.
• Build longterm client relationships to increase retention and referrals.
• Support marketing initiatives, promotions, and community outreach.

Operations & Administration

• Oversee daily frontdesk operations and workflow.
• Manage scheduling, client records, and payment processing.
• Coordinate with clinical staff to ensure smooth service delivery.
• Maintain a clean, organized, and compliant work environment.

Qualifications

• Experience in customer service, sales, or spa/medical office preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to confidently discuss and promote wellness and aesthetic services.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Salesdriven mindset with a passion for client care.

Compensation & Schedule

• Base salary + competitive commission structure based on sales performance.
• Fulltime preferred; parttime start is available for the right candidate.
• Flexible scheduling; some weekends may be required based on business needs.

How to Apply

Interested candidates may submit their resume and a brief statement of interest to Revive Clinic for immediate consideration.