IT Business Relationship Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.


JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are seeking an experienced IT Business Relationship Manager to support Core Diagnostics' R&D and Digital Health Solutions organizations. In this role, you will partner closely with business leaders to translate strategy into technology roadmaps, ensure strong alignment between business needs and IT capabilities, and drive delivery of high-value solutions. You will shape the system portfolio, steward major investments, and strengthen collaboration across IT, business teams, and external partners.

What You'll Work On

• Partner with R&D and Digital Health Solutions leadership to understand business strategy, processes, and global priorities.
• Translate business needs into clear user and functional requirements.
• Develop IT data strategy artifacts, technology roadmaps, and presentation materials linking business capabilities with technology opportunities.
• Define approaches to measure and monitor IT value, outcomes, and ROI.
• Lead cross-divisional initiatives and identify opportunities for IT synergies and efficiencies.
• Collaborate with Corporate IT and vendors to deliver solutions on time, within scope, and within budget.
• Review Statements of Work to ensure business needs are accurately represented and estimates are appropriate.
• Manage program and project portfolios, including budgets, capital expenditures, and cost-reduction initiatives.
• Provide people leadership, resource planning, and vendor management to ensure organizational effectiveness.
• Drive change, innovation, and continuous improvement within the business and IT teams.
• Proactively identify and manage risks, issues, and decisions.
• Build and maintain strong relationships across Abbott IT and external partners while ensuring compliance with corporate and divisional policies.

Required Qualifications

• Bachelor's degree in Computer Science, Business Administration, or a related discipline.
• 8-10 years of IT, Data, Analytics, or AI/ML experience within a large or midsize pharmaceutical, medical device, or healthcare organization.
• Demonstrated experience leading teams (direct and indirect).
• Strong verbal and written communication skills with proven ability to work with senior leadership.
• Proven leadership skills with a self-directed work style and strong work ethic.
• Strong organizational skills with the ability to manage and prioritize multiple programs.
• Experience developing IT strategy and driving business-IT alignment.
• Success managing project portfolios ranging from $1M-$10M.
• Deep understanding of the software development lifecycle, including security and privacy requirements.
• Experience with vendor management.
• Ability to collaborate across all business functions and drive innovative technology solutions.

Preferred Qualifications

• Experience with R&D processes, R&D software, custom software development, or modern software architecture.
• Prior hands-on technical delivery experience.
• Knowledge of data storage, data lakes/warehouses, BI and visualization tools, generative AI, data science, and data governance.
• Familiarity with Azure or AWS cloud platforms.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
$113,300.00 - $226,700.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
IT Business Relationship Management


DIVISION:
BTS Business Technology Services


LOCATION:
United States > Lake Forest : CP01


ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard


TRAVEL:
Not specified


MEDICAL SURVEILLANCE:
Not Applicable


SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)


Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.


EEO is the Law link - English:


EEO is the Law link - Espanol: