Pharmacy Technician Care Manager

Pharmacy Technician Care Manager

We're not just improving healthcarewe're redefining it. This role supports personalized, comprehensive patient care by ensuring accurate medication management and adherence. As a Pharmacy Technician Care Manager, you will work closely with healthcare teams and patients to optimize outcomes and improve overall health.

Responsibilities:

• Conduct medication reconciliation and resolve discrepancies with care teams
• Educate patients on medication use, side effects, and adherence strategies
• Monitor medication adherence and follow up with at-risk patients
• Support care transitions, including refills, prior authorizations, and delivery coordination
• Maintain accurate documentation in EHR systems
• Collaborate with pharmacists to identify drug interactions and improve care plans
• Ensure compliance with HIPAA and pharmacy regulations
• Participate in quality improvement initiatives

Requirements:

• Certification: Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA).
• Experience: Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management.
• Knowledge: Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices.
• Skills:
• Technology Proficiency: Familiarity with EHR systems, pharmacy software, and telehealth tools.
• Communication: Excellent verbal and written communication skills for patient and provider interactions.
• Attention to Detail: Exceptional accuracy in documenting patient information and managing medication orders.
• Problem-Solving: A proactive approach to identifying and resolving medication-related issues.

Benefits:

• Competitive compensation
• Health, dental, and vision coverage
• Opportunities for professional growth and development
• Collaborative, mission-driven work environment
• Meaningful impact on patient health outcomes