Account Manager

Sales Generalist Urban Elevator Services (UES) California is searching for a highly motivated Sales Generalist responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography for maintenance, repair, and modernization sales. On a typical day you will: Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth. Retain and renew current maintenance agreements by improving customer satisfaction via MFA program. Manage and nurture account relationships to drive renewals and repair opportunity. Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts. Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor. Partner with branch business development sales team to identify business development opportunities. Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message. Use the company's sales tools to effectively track opportunities, pipeline, and forecast sales results. Manage opportunities in the CRM pipeline and provide accurate forecasting. What you will need to be successful: Bachelor's degree or equivalent work experience required. Ability to work in a highly team-oriented and dynamic environment. Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers. Customer‑centric with a strong desire to achieve customer satisfaction. Self‑motivated and able to manage many simultaneous projects and responsibilities. Comfortable in a technical environment utilizing Microsoft‑based computer software. Strong leadership skills, goal‑oriented, and self‑motivated with strong time‑management and organizational skills. 5+ years of outside sales experience preferred. Location: This position is hybrid remote, with 5% of travel throughout the year in addition to customer meetings and periodic office meetings. Salary Transparency The salary range for this role is $80,000 to $104,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr