Office Operations Assistant

Salary: $27,240.00 - $45,973.00 Annually
Location : Marshall County, WV
Job Type: Full-Time Permanent
Job Number: NRJCF27012 PSA
Department: DHS - DCR - Northern Regional Jail/Northern Correctional /Ohio County Correctional Center and Jail
Opening Date: 10/13/2026
Closing Date: 10/27/2026 11:59 PM Eastern
LOCATION OF VACANCY: MARSHALL
Civil Service Type:: Classified - This Position is Covered Under the DOP Merit System.


Nature of Work
Public Safety. Public Trust. Purpose-Driven.

Make a difference in your community with a stable and rewarding career with the West Virginia Division of Corrects and Rehabilitation at the Northern Regional Jail and Correctional Center and the Ohio County Correctional Center.

We offer medical, dental, vision, and life insurance benefits, retirement, paid holidays, annual and sick leave.
Under general supervision, performs full-performance level work in multiple-step clerical tasks calling for interpretation and application of office procedures, rules and regulations. This work is performed within a secure facility and involves direct contact with inmates. May work at a control post as needed. May serve in the records section of the facility, responsible for answering the telephone, taking and delivering messages, checking the fax machine for documents and distributing to the correct department. Maintain a daily log, scanning documents. May serve in the shift commander's office area of the facility and is responsible for helping with initial inmate housing assignments, reclassifications, checking the fax machine for documents and distributing them to the correct department, maintain daily logs, and scanning documents. Duties may include scheduling inmate visits and verifies the identity of all facility visitors (attorneys, probation/parole, volunteers); answering and directing phone calls, sorting and filing documents, and routine data entry. May assist administrative staff with typing memos, reports, and notices. Maintain hard copies of inmate files as well as utilizing the OIS system to input inmate file information. Performs other duties as assigned.

• In accordance with SPB 3088 effective 10/7/23, $5,000 will be added to the minimum starting rate of pay for all classifications within a Critical Vacancy Pay Supplemental Facility. Critical Vacancy Facilities: Huttonsville Correctional Center and Jail, Mount Olive Correctional Complex and Jail, Western Regional Jail and Corrections Facility, Northern Correctional Facility (including Ohio County Correctional Center), Northern Regional Jail and Correctional Facility, Chick Buckbee Juvenile Center, Vicki Douglas Juvenile Center, Potomac Highlands Regional Jail and Correctional Facility, and Eastern Regional Jail and Corrections Facility (including Martinsburg Correctional Center) (SPB 3088)
• Employees in this classification shall receive an annual base building pay differential each fiscal year of $250 after completing one year of service.
• If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5,000 shall be removed from their salary, unless transferring to another CVPF.

Minimum Qualifications
Training: Graduation from a standard high school or the equivalent.
State employment offers a variety of benefits.
01


The minimum qualifications for this job title are: Training: Graduation from a standard high school or the equivalent. Please note: All college, university or vocational school education, licensure or certification must be verified ONCE by attaching a copy of an official transcript, license, or certificate to your online application or by emailing it to the West Virginia Division of Personnel at: YOU DO NOT HAVE TO VERIFY HIGH SCHOOL GRADUATION OR THE EQUIVALENT. PLEASE DO NOT SEND HIGH SCHOOL DIPLOMAS OR TRANSCRIPTS. You must only submit this documentation ONE TIME; please DO NOT SUBMIT DUPLICATE COPIES. Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resumé in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resumé.Do you meet the qualifications for this title as outlined by the minimum qualifications? This question is only asking if you meet the minimum qualifications; you will be asked about your overall/total training and experience in the next question.

• I do not have the required education or training listed in the minimum qualifications.
• I meet the required education and training OR qualify for the position using one of the listed substitutions.

02


The next question asks how many years of training and related routine office work/clerical & customer service experience you have combined.Please use the following equivalency chart to convert any college or university education you have completed into the appropriate amount of qualifying experience:90 clock hours = 1 month of experience1080 clock hours = 1 year of experienceEvery thirty (30) undergraduate semester hours = One (1) year of experienceEvery forty-five (45) undergraduate quarter hours = One (1) year of experienceAssociate Degree = Two (2) years of experienceBachelor's Degree = Four (4) years of experienceEvery fifteen (15) graduate semester hours = One (1) year of experienceMaster's Degree = Two (2) years of experienceJuris Doctor = Three (3) years of experienceDoctorate/PhD = Four (4) years of experienceAfter converting your college semester hours and/or degrees, related business school or vocational training into years of experience using the chart above, please add them to any paid routine office work/clerical experience or customer-facing roles you have had in order to answer the following question.How many total years of college/vo-tech education and full-time or part-time paid experience do you have performing routine office work or customer-facing roles?

• I have a total of 0 to less than 5 years of total qualifying experience and/or education.
• I have a total of 5 to less than 10 years of total qualifying experience and/or education.
• I have 10 or more years of total qualifying experience and/or education.

03


Were all of the jobs listed on your application or resumé full-time positions? If not, please list your part-time positions below. If all of your jobs were full-time, please enter "Yes".
04


Were all of the jobs listed on your online application or resumé paid? If not, please list your unpaid positions below. If all of your jobs were paid, please enter "Yes".Please note that compensation may not only be salary or wages; it may also be room and board, gas mileage, etc.
05

Type information about any college degrees, business school, vocational training or licensure here. You may also enter information about certification of ordination or ecclesiastical commission by an endorsing body or denomination here.Be as accurate as possible. This information will be used to determine your qualifications.For each entry, include details such as the degree, certificate or licensure earned, major/field of study, dates attended/graduated, and the name of the institution.Use the following examples as a guide:
• Degree: Bachelor of Science in Business Administration (Accounting) 12/09/2023 West Virginia State University
• Some college: 36 semester hours Spring 2021-Fall 2021 Marshall University
• Vocational-Technical school: 580 Clock Hours in Arc Welding May 2023 Ben Franklin Career Center
• Licensure/Certification: West Virginia Professional Engineering License 2024
If you have no relevant training or education to document, type "NONE" here.

06



AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related informationcontained in this application. I release the State of West Virginia and any agent acting on its behalf from any and allliability by reason of the request for such information. I further authorize and request each former employer,educational institution, or organization (including law enforcement agencies) to provide all information that maybe sought in connection with this application.WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION:Unofficial transcriptsHigh school diplomas or transcriptsBirth certificatesSocial Security CardsDriver's LicensesPassportsThese documents will be removed from your profile if submitted.

• I consent to the above statement.

Required Question