AF Solutions Clinical Manager - PA/ Upstate NY
Boston Scientific - Minnetonka
AF Solutions Clinical Manager - PA/ Upstate NY
Work mode: Field Based Territory: United States Additional Location(s): US-NY-Buffalo; US-NY-Rochester/Pittsford; US-NY-Syracuse; US-PA-Altoona; US-PA-Erie; US-PA-Harrisburg Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.
About the Role
Responsible for the development and supervision of AF Solutions clinical team members within assigned geography. Actively participates in the clinical hiring process. Coordinates regional coverage needs while promoting company products through clinical education and support of current and potential customers and patients. Your responsibilities will include:
- Assess and identify training needs and gaps and provide coaching and development for direct reports.
- Conducts final assessment for certification of new clinical specialists.
- Resolves scheduling conflicts that require resources outside the region/area.
- Provides clinical support and education to local Clinical Specialists as needed by supporting clinical procedures, basic troubleshooting, etc.… Launching new technologies and increasing efficiencies of current customers by monitoring and improving utilization and outcomes.
- Collaborates with Regional Managers to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.
- Communicates regularly with direct reports, Regionals Managers, Territory Managers, peers, and Area Vice Presidents regarding clinical activities and changes in the marketplace.
- Fosters collaboration and best practice sharing at a national level.
- Oversee travel expenses for clinical team members including the timely review and approval of expense reports.
- Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team compliance with company policies, procedures, and administrative responsibilities.
- Responds to customer needs related to products and services by developing creative and feasible solutions or collaborating with other related personnel (e.g., Regional Managers, Territory Managers, Marketing, Technical Support, etc.) to develop optimal solutions.
- Provides ongoing training and development of clinical team members and facilitates and manages company-sponsored training and events.
- Performs progressive reviews during regular field visits and formally during corporate mid-year and annual performance review process.
- Assures that appropriate resources (personnel, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System. May lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization. Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives. May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations. Monitor and ensure compliance with company policies and procedures (e.g., federal/country, and regulatory requirements).
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