Internal Control Manager

Internal Control Manager

The Internal Control Manager reports directly to the Senior Vice President of Performance & Risk Management. The Internal Control Manager will be responsible for making meaningful contributions to the internal control design of critical risk areas across core accounting operations servicing the US. and Canada business. The Manager will also be responsible for performing risk assessments including documenting key processes, assessing the control environment, and participating in control mitigation activities. The Internal Control Manager will also be responsible for performing all aspects of internal control projects that encompass planning, execution, and reporting that drives results, accountability, and the perception of real value. This role will also be responsible for managing investigations, identifying root causes, developing mitigating plans, and assisting the business in remediation of those areas.

Your Responsibilities:

• Operate as a full-time ambassador and champion of the Internal Control vision and strategy by demonstrating support and actively communicating with executives, the team, and the business.
• Leading forensic investigations across business operations including assessing the root cause, working with operations, communicating with external parties, and developing detective or preventive fraud controls.
• Creating new internal control processes and ongoing process improvements.
• Drive internal control project scoping, risk assessment and planning of internal control activities.
• Execute, lead and maintain accountability for the delivery of high-quality control projects in accordance with established plans ensuring consistent quality and the timely delivery of agreed upon objectives.
• Collaborate with the business to drive actions that are pragmatic and achievable.
• Provide meaningful insights about the work that you are responsible for that consistently demonstrates an understanding and appreciation for our business.
• Perform comprehensive data analysis utilizing company authorized available AI tools
• Establish and maintain excellent relationships across the business.
• Provide creative input that will drive greater efficiency and value to the internal control process.
• Participate on executive level projects that require confidentiality and detailed findings.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Skills & Qualifications:

• Experience on projects that involving improving internal controls and accounting processes.
• Experience in forensic investigations, reporting, and developing preventive or detective controls
• Proficiency in performing complex data analysis utilizing various sources of information.
• Experience on various aspects of financial reporting including preparation of financial statements and related disclosures.
• Experience with automating data analytics, utilizing AI technology, or real estate is a plus.
• Exceptional communications skills both written and verbal that demonstrates the ability to speak the language of the business not just "audit speak."
• Strong understanding of GAAP, Sarbanes-Oxley financial controls and/or IT controls and leading business practices.
• Demonstrated ability to thrive in a dynamic, fast-paced environment and manage multiple projects/resources simultaneously.
• High standard of ethics and professionalism.
• Proven ability to work both independently and in a team environment, shifting between the role of an individual contributor, team player and project manager.
• Strong knowledge and experience of Microsoft SharePoint, CoPilot, Power BI, Microsoft Office applications including Excel, Access, Word, Project, Visio; accounting software such as Yardi, or Jenark
• Minimum 5+ years of overall experience with at least 2 in a supervisory capacity in some combination of internal audit, public accounting, and/or a business operational role such as finance or IT.
• Bachelor's degree in accounting, finance, accounting information systems or related field.
• CPA, CFE, CISA, CIA or other relevant designation is a plus.

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time-off benefits, paid holidays, and a 401(k) with a competitive company match.