Senior Service Plumber at MasterTech Plumbing, Heating and Cooling

Job Description

Job Description

Are you an experienced plumber who takes pride in quality workmanship and exceptional customer service? MasterTech Plumbing, Heating & Cooling is looking for a skilled Senior Service Plumber to join our growing team.

Were a company that values our people, supports professional growth, and believes in treating our team like family. If youre looking for a place where your experience is appreciated and you have the opportunity to build a long-term career, wed love to hear from you.

What We Offer

• $55,000$85,000/year, based on experience

• $2,500 sign-on bonus for qualified candidates

• Health, dental & vision insurance

• Paid time off, including vacation days and 8 paid holidays

• 401(k) with company match

• Paid training and ongoing skills development

• Employee discounts on plumbing and HVAC services

• Team events, snacks, treats & other employee perks

• A supportive, respectful team environment where your skills are valued

What Youll Do

As a Senior Service Plumber, youll provide professional plumbing solutions directly to homeowners while delivering the high level of service MasterTech is known for.

• Diagnose and complete residential plumbing repairs, including faucets, toilets, water heaters, drains, and other plumbing systems

• Perform residential drain service and troubleshooting as part of daily service calls

• Build strong relationships with customers and clearly communicate repair and replacement recommendations

• Educate customers on available financing options and maintenance plans

• Identify plumbing issues and recommend the best solutions based on the customers needs

• Maintain a clean, organized, and properly stocked service vehicle

• Work closely with the customer service and dispatch teams to provide a smooth customer experience

• Use an app-based system and tablet to document service calls and complete accurate electronic invoices, timecards, and option sheets

• Help train and mentor apprentices and less-experienced plumbers

• Participate in ride-alongs, 1:1s, and ongoing training and coaching

• Participate in a rotating on-call schedule as needed

• Represent MasterTech professionally in customers homes

What Were Looking For

• 2+ years of residential service plumbing experience

• Strong troubleshooting and diagnostic skills

• Excellent customer service and communication abilities

• A professional, dependable, and team-oriented attitude

• Ability to confidently explain plumbing issues and solutions to homeowners

• Self-motivated and accountable with a strong work ethic

• Pride in your workmanship and attention to detail

• Neat, punctual, courteous, and professional

Build Your Career With MasterTech

At MasterTech Plumbing, Heating & Cooling, youre more than just a number. Were committed to supporting our employees, developing their skills, and creating a workplace where people enjoy coming to work.

If youre an experienced service plumber ready for your next opportunity with a company that values your skills and invests in your future, apply today!

MasterTech Plumbing, Heating & Cooling is an equal opportunity employer.

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