IT Support Specialist

ABOUT US

Holder Construction is a nationally recognized leader in the construction industry, consistently ranked among the top firms on ENR's Top 400 Contractors list. We are a performance-driven company that believes in rewarding excellence and investing in our people. Our structured career development program empowers associates to grow quickly into expanded roles and responsibilities based on merit. With operations throughout the United States, we offer a highly competitive compensation and benefits package, including:

• Annual bonus program
• Paid time off
• Health, dental, vision, and life insurance
• 401(k)-retirement plan
• Night and swing shift differential pay for select roles

We are looking for an entry level Support Specialist to join our Information Technology team in our regional office in Charlotte, NC. This is a full-time, in-person position.

Key Responsibilities

• Provide technical support via phone, remote desktop, and in person.
• Conduct new associate technology orientation.
• Assist with additional IT projects as needed.
• Support technologies such as Office 365, Microsoft Office, Bluebeam, Printer/Copiers, LAN/WLAN, Windows 11, MacOS, Egnyte, Intune, iOS, Android, Zendesk, and Adobe Sign.

Qualifications

Required:

• A bachelor's degree or pursuing a bachelor's degree in information technology, computer science, software engineering, data analytics, or a related field.
• Ability to research and troubleshoot technology problems.
• Strong communication, time management, and collaboration skills, and a "team first" mindset.
• Proficiency in Microsoft Office.

Preferred:

• Internship experience in a relevant Information Technology role.
• 0-1 Years of Experience in a professional setting.

Holder is committed to Equal Opportunity Employment (EOE).

Substance abuse testing and a background screening is a condition of employment and Holder Construction does not sponsor applicants for immigration status or benefits.