Program Support Asst (OA)

The Program Support Assistant Office Automation (OA) position is located at the Audie L. Murphy VA in San Antonio, TX within Social Work Service (SWS). This position provides administrative/clerical support to a complex SWS with over 190 licensed clinicians that provide clinical care to all departments of South Texas Veterans Health Care System (STVHCS). The incumbent provides customer service coordination, data analysis and compiles data to meet goals and program guidelines in SWS. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2026. Specialized Experience You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of medical terminology; Providing administrative support to a team, including but not limited to timekeeping, receiving and responding to phone calls, emails, and other messages, using electronic filing systems, possess the knowledge to research and review available records and locate required documentation from a variety of sources. Preparing reports, assisting in planning, reviewing data. Maintains automated system of program specific data to track items such as project progress reports, compliance strategies. Receives documents and reports for completeness and enters pertinent information into an automated tracking system. Skill in use of Microsoft Work, Outlook, and Excel programs, scheduling, and other VISTA packages as indicated by duties of the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at #J-18808-Ljbffr