IT Support Specialist

Temporary IT Support SpecialistTo be considered for employment, an electronic application must be completed and submitted. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must upload a DD 214 Certificate of Release or Discharge from Active Duty to their application during the application process. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.Position Purpose: North Carolina A&T State University periodically has temporary staffing needs within the field of Information Technology (IT). This recruitment is intended to identify qualified candidates for temporary IT opportunities as workforce needs arise across the University.Temporary assignments may be available at various levels and across a broad range of IT disciplines, including technical support, systems administration, application support, cybersecurity, network services, web development, and other technology-related functions. Assignment length, work schedule, and level of responsibility will vary based on departmental needs.Duties may include, but are not limited to: Desktop and end-user device support, Software installation, configuration, and updates, System monitoring, maintenance, and troubleshooting, Technology-related communications and information support, Website maintenance and development, Enterprise-level IT support and services, Other duties as assigned by the supervisor.Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding the position will be discussed with candidates selected for an interview. Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application.This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting.Information Technology Services (ITS) is responsible for strengthening and supporting the University's learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning and research.Work Hours - 8:00am - 5:00pm; Monday - Friday; hours may varyIs this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.Working Title - Temporary IT Support SpecialistCompetency Level - ContributingRecruitment Range - Commensurate with experienceFLSA - Non-ExemptAppointment Type - Temporary - Full-timeFTEIf Time Limited, Appointment LengthOrganizational Division - Client Technology ServicesOrganizational Location - VC for Info Tech ServicesOrganizational Unit - Client Technology ServicesPosting Number - SHRA3262Open Date - 09/10/2026Close Date - 02/28/2027Required DocumentsResumeOptional DocumentsCertificate of Release or Discharge from Active Duty (DD-214)Cover LetterOther DocumentOther Degree - Copy of transcripts