Work Order Processor
Tellus Equipment Solutions
Service Department Assistant
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Responsibilities:
- Fields inquiries to the Service Department
- Opens work orders and maintains control until they are closed and invoiced
- Maintains the service library with current information
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including calculating and submitting charges, and follow-up
- Other duties as assigned
Job Requirements:
- High School Diploma or equivalent experience
- Basic knowledge of accounting practices
- Ability to use Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- Bilingual preferred
Vacancy posted 5 days ago
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