Help Desk Technician
$20 - $25 per hourTop Prospect Group
Ready to launch or grow your IT career? Join a hands-on support team where you’ll solve real technical challenges, work directly with end users, and—if you choose the hybrid path—get valuable experience supporting technology in the field. Temp to Perm -convert within 6months Onsite and Remote- Candidates must be located in the Northeast for remote $20-25/hr Technical support via phone, level 1 support We are seeking a Help Desk Technician I to provide technical support across a variety of client environments. This is a customer-facing role focused on troubleshooting Windows, Microsoft 365, hardware, applications, and user account issues. Depending on the position, technicians will either work primarily from the office or spend approximately 30% of their time traveling to scheduled client sites for hands-on support and technology projects. What You’ll Do Provide Level 1 technical support by phone, email, portal, and remote sessions. Troubleshoot Windows 10/11 workstations, applications, printers, peripherals, and performance issues. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Perform basic Active Directory and Entra ID administration, including password resets, account changes, groups, permissions, and licenses. Document troubleshooting steps, resolutions, and ticket activity accurately. Escalate complex issues to senior technical teams with thorough documentation. For hybrid positions, deploy and configure computers, perform hardware replacements, support office moves, and assist with technology projects onsite. Deliver professional, friendly support to both technical and non-technical users. Qualifications 1+ year of experience in help desk, desktop support, field service, retail technology, or a related customer-facing technical role. Working knowledge of Windows 10/11 and basic Active Directory. Familiarity with Microsoft 365 and common business applications. Strong troubleshooting and problem-solving abilities. Excellent verbal and written communication skills. Ability to manage multiple tickets and prioritize effectively. For hybrid/field positions: valid driver's license, reliable transportation, and willingness to travel to client sites. Preferred Exposure to ConnectWise, NinjaOne, or similar PSA/RMM platforms. Basic knowledge of DNS, DHCP, VPNs, and wireless networking. #J-18808-Ljbffr
- The Help Desk Technician provides desktop and classroom support for all MCPHS technology systems, including peripherals, while maintaining a high level of customer service and satisfaction. Technical Support Provide first-level support to end-users via phone, email,...SuggestedWork at officeImmediate startWork visaFlexible hoursShift workWeekend workAfternoon shift
$115k - $120k
Overview About us:Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually...SuggestedPermanent employmentLocal areaFallon Community Health Plan
Worcester, MA23 hours ago$100k
...system updates, leads the discovery and implementation of new ERP system functionality, and develops the documentation and training that helps employees use our systems and processes effectively. With strong analytical, facilitation, and communication skills, translating...SuggestedContract workTraineeshipR.H. White Companies
Auburn, MA4 days ago- Required Preferred Job Industries ~ Government & MilitarySuggested
US Navy
Worcester, MA1 day ago - ...point of contact for customer trouble inquiries, supports network components, coordinates with third-party carriers and vendors, and helps maintain reliable voice and data services for customers. Key Responsibilities · Troubleshoot, support, and implement...SuggestedWork at office
Barry Communications
Worcester, MA4 days ago - ...learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the...Full timeTemporary workRemote workWork from homeFlexible hours
$137.2k - $178.4k
Senior Business Systems Analyst At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day. Job Function: IT Location: US...Hourly payFull timeTemporary workInternshipWorldwideFlexible hours- Senior Business System Analyst Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. As a Senior Business Systems Analyst, you will interface with our internal clients...
- Our Specialty Lines team is currently seeking a Sr. IT Business Analyst to join our growing team. This is a full-time, exempt role. Position is eligible for Hybrid/Flex work arrangement out of Worcester, MA or Howell, MI. Position is also eligible for a fully remote arrangement...Full timeWork experience placementRemote workFlexible hours
- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This... ..., scalable, and efficient I.T. services that help our clients stay competitive and connected. #J-188...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Worcester, MA2 days ago - Our Personal Lines State Management department is looking to hire a Data Consultant to join their growing team out of Worcester, MA or Howell, MI. This is a full-time, exempt role.POSITION OVERVIEW:Applies analytical skills to the development and enhancement of unique proprietary...Full time
The Hanover Insurance Group
Worcester, MA2 days ago - ...health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000... ...system when on call or requested to do so. Keep Supervisor or Lead Technician aware of any parts that have been ordered for the Tube system....Daily paidWork at officeImmediate start
- ...excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit...Immediate startShift work
$30 - $35 per hour
job summary: Our client is looking for a Data Analyst to join the team. Must be local to Worcester, MA Contract to Hire ** No sponsorship available, W2 only. -Must have SQL and Excel - 1 to 5 years of related analytical experience #LI-NB2 location...Hourly payPermanent employmentContract workTemporary workWork experience placementLocal areaWorcester, MA19 days ago$113k - $155k
...world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment,...Temporary workWork at officeRelocation package3 days per week$95k - $154k
...Break Into Tech with Confidence and AssuranceSince 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with job...Full timeH1bSynergisticIT
Worcester, MA4 days ago$22 - $45 per hour
...Are you a skilled mechanic or technician looking to take your career to the next level? Kinsley Power Systems is hiring Field Service Technicians... ...takes to thrive in this role. We offer specialized training to help you transition into the power generation industry and build a...Hourly payKinsley Group
Worcester, MA5 days ago- Our Claims Insights team is currently seeking a Senior Data Analyst in our Worcester, MA location or remote work location. This is a full-time, exempt role.POSITION OVERVIEW:The Sr. Data Analyst will use claims data to provide insight into business performance. Responsibilities...Full timeWork at officeRemote work
The Hanover Insurance Group
Worcester, MA1 day ago - ...Information Desk AttendantThe Information Desk Attendant at the Fidelity Bank Worcester Ice Center serves as the primary point of contact for visitors, providing exceptional customer service and performing various administrative tasks. In addition to typical customer...Work at officeFlexible hoursAfternoon shift
Legends Global
Worcester, MA17 hours ago - IT Sr. Systems AdministratorThe IT Sr. Systems Administrator is responsible for the day-to-day support and maintenance of the organization's internal network systems, workstations, telephony, and business applications. They work with users in the Worcester, MA and Warner...Work experience placementWork at officeLocal areaRemote work
Vencora
Worcester, MA4 days ago - ...DescriptionActively support our PLM software user base. This person will need to troubleshoot and will have admin access to the system to help resolved issues. Think of this as an IT support position, but specifically for a PLM software.Actively support the rollout of our...Local area
LanceSoft
Westborough, MA3 days ago - ...experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. As a Service Desk Analyst, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software....Full timeTemporary workWork at officeRemote workRelocation
IPG Photonics
Oxford, MA11 days ago $73.6k - $95.6k
Demand Planning AnalystAt KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every dayJob Function: Supply Chain & Procurement...Hourly payFull timeTemporary workInternshipWork at officeRemote workWorldwideFlexible hours- ...the IT Support department. Responsibilities include responding to escalated tickets via phone or email and assisting IT Support Technicians with tickets they may have questions on but don’t require escalation. Senior IT Support Engineers will troubleshoot complex problems...Work at officeRemote work
$95k - $154k
Break Into Tech with Confidence and Assurance Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with job...Full timeH1b- Cinch I.T. is a managed IT services provider supporting small and mid sized businesses across Massachusetts. Our Framingham location is one of the fastest-growing franchises in the Cinch I.T. system, and we're hiring a Support Engineer to grow with us. This is a hybrid ...Work at officeRemote workWork from home
$101.8k - $132.3k
...of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.Ready to make an impact? Apply to be our next HRIS Analyst - SAP SuccessFactors and help us build the future of MedTech together.#LI-PA1Work at officeRemote workWorldwide3 days per weekKARL STORZ
Auburn, MA3 days ago$100k - $135k
Sr. Business Applications Analyst - HQ Applications Company Overview LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and...Full timeWork at officeLocal areaRemote workWorldwide$24 per hour
...Weld Power Generator is looking to continue its growth and is currently hiring multiple positions for: Field Service Generator Technicians (LEVELS I-V) As a Generator PM Technician, daily duties will include: • Inspect and provide preventative maintenance service...Hourly payFull timeCurrently hiringWork at office$80k - $100k
Pay Range: The UMass President's Office expects to pay within an approximate hiring range between $80,000 - $100,000 for this position. The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it ...InternshipWork at officeWeekend workAfternoon shift
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