Quality Manager

Job Description Job Purpose The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at Glenview and providing quality systems leadership to the R&D SBM team with shared managerial responsibilities to minimize risk to the business and ensures that the sites are in legal and/or Kraft Heinz compliance on environmental, security, safety, quality, and food safety issues, policies and regulations, including distribution and local storage sites. In collaboration with the production teams controls all products and processes at the sites, through strict adherence to policies, specifications, and standards. Utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that site personnel are properly trained to execute their quality responsibilities efficiently and effectively. The position has significant managerial responsibilities over several site locations. Essential Functions & Responsibilities Implement and assure compliance to all Food Safety, Regulatory, and Quality policies Lead implementation of Kraft Heinz Management System (KHMS) and associated policies at the different sites. Ensure FDA / CFIA regulations and respective site programs are in compliance Act as liaison between the sites and any corporate contacts/functions for quality systems issues Ability to manage through multiple layers of organization Act as primary interface with regulatory agency representatives at the sites. Maintain robust food safety program (e.g., KHMS, HACCP, sanitation, pest control, GMP, traceability, environmental monitoring) and implementation of the site Ways of Workings (WoWs) Ensure compliance /FSSC audit readiness – review all quality systems and policies annually Trained in RCFA (root cause failure analysis) Ensure appropriate documentation in place to support compliance to policies and procedures Manage SBM quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all site processes Ensure standard work through development of work documentation and training to standards Ensure compliance and training of SBM, R&D and pilot plant employees Adaptable to handle multiple situations at one time, be able to prioritize and simplification of complex situations is a key. Work closely with cross-functional members and pilot plant teams to finding creative solutions in a timely manner to grow the future Communicate effectively with all positions (both orally and written). Exhibit initiative and demonstrate good follow-up. Develop site Quality KPIs, GR, Performance Monitoring and scorecard Review quality management system metrics with the Pod Quality and leadership team on a regular basis Achieve FSSC certification Audit results – no majors, no repeat majors Expected Experience & Required Skills Minimum 5 years experience in quality management FSPCA (Food Safety Preventive Controls Alliance) Certified in Preventive Control for Human Foods) - HACCP Capable of managing multiple priorities and site locations Understanding of Food Safety and Regulatory requirements Experience with ISO, and/or FSSC 22000 beneficial Able to cascade quality knowledge through training, coaching, guidance, role model quality standards A proven goal orientated self-starter capable of being remotely managed. Team player, capable of working in areas outside of expertise by drawing on team skills when required. Task focused with strong organizational and planning skills Highly proficient management skills and ability to manage changing project deadlines and priorities with ease. Ability to influence key internal and external business partners, assess and manage risk, and communicate across the supply chain as required. Ability to identify and understand food safety and quality issues Familiarity with Kraft Heinz Quality Policies and Ways of Working Experience with KHMS / GR preferred Green Belt/Black Belt/Certified Quality Engineer preferred Work Environment & Schedule This position is considered a Manufacturing plant environment with heavy machinery and equipment. This position will be located at the Glenview, IL R&D Center. Additionally, this role requires some travel as needed. Physical Requirements Physical demands include but not limited to Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance, keyboard or text input; Sedentary – occasionally exerting 0 – 10 lbs. of force, limited movement from workstation for brief periods of time. This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $104,200.00 - $130,200.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Glenview R&D Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact View email address on click.appcast.io for assistance. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.