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Senior Director, Call Center Operations & Analytics

Publicis Groupe ANZ

Publicis Groupe ANZ is seeking a Senior Director of Call Center Operations in San Diego, California. This role involves strategic leadership and oversight of a high-volume contact center for automotive dealerships. The successful candidate will ensure exceptional customer experiences and operational excellence while driving performance and compliance. Qualifications include 5+ years in contact center leadership and strong analytical skills. The position offers competitive salary and comprehensive benefits to promote work-life balance. #J-18808-Ljbffr Publicis Groupe ANZ

Vacancy posted 1 day ago
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