Travel Consultant
Pateltravel
We're looking for an experienced, India-based travel consultant to join us full-time as a remote contractor, handling bookings and customer support directly on Sabre and other GDS platforms. This is a full desk role: you'll own bookings end-to-end, from initial quote to changes, and cancellations, working UK hours. Responsibilities Search, quote, and book flights (single, multi-city, and complex itineraries) using Sabre GDS Handle ticketing, reissues, refunds, and cancellations Manage PNRs, fare rules, and ADMs/ACMs Respond to customer queries via phone, WhatsApp, and email with a high-touch, consultative approach Coordinate with suppliers (airlines, hotels, DMCs) on special requests wheelchair assistance, group seating, visa documentation Keep booking records and CRM entries accurate and up to date Flag fare changes, schedule changes, and urgent issues proactively Requirements Minimum 2–3 years' hands-on experience with Sabre or similar GDS (live booking experience required, not just training certification) Working familiarity with at least one other GDS (Amadeus, Galileo/Travelport/Sabre) is a plus Strong understanding of fare rules, multi-city ticketing, and international routing Excellent spoken and written English Reliable internet connection and ability to work UK business hours (approx. 9am–6pm / 2pm to 11pm GMT/BST) Based in India, with prior experience serving UK or international customers preferred Comfortable using WhatsApp Business, email, and CRM tools for customer communication Nice to have Experience with Indian domestic sectors and India-specific routings (Char Dham Yatra, Kumbh Mela, wedding logistics) Experience with holiday package quoting, not just flights Hours & Compensation Full-time, 30–40 hours/week, ongoing contract Hourly rate — open to discussing based on experience (please state your expected rate when applying) UK business hours required (some flexibility around exact start/end time) IMPORTANT Do not apply if you do not have prior experiance selling travel tickets and do not have a very good understanding of English written and spoken. #J-18808-Ljbffr Pateltravel
Vacancy posted 2 days ago
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