Support Specialist
Bright Thinker Inc
Description Bright Thinker is seeking a highly motivated and technically proficient Support Specialist to provide internal technology support while assisting with the administration, integration, and ongoing optimization of the company's core business platforms. This hybrid position serves as the primary technical resource for Bright Thinker employees, supporting day-to-day technology needs while helping maintain critical business systems including Shopify, Salesforce, DocuSign, Sage Intacct, ShipHero, Agilix Buzz, Google, and other integrated applications. The ideal candidate is a problem solver with strong technical aptitude, excellent customer service skills, and the ability to troubleshoot, coordinate, and manage software integrations across multiple departments. Requirements Internal Team Technical Support Provide Tier 1 and Tier 2 technical support to Bright Thinker employees. Troubleshoot hardware, software, printers, scanners, and peripheral devices. Assist users with Google applications Maintain user accounts, permissions, and system access. Document support requests and resolutions. Provide training and guidance on internal software applications. Shopify Administration & Support Support Bright Thinker's Shopify storefront operations. Assist with product setup, collections, pricing, inventory synchronization, and customer support. Troubleshoot storefront issues. Coordinate with vendors regarding Shopify applications and integrations. Assist with order management workflows and fulfillment processes. Support payment gateway and marketplace integrations. Business Software Integration Support Assist with implementation, troubleshooting, and ongoing support for integrations including: Salesforce CRM DocuSign Shopify ShipHero Warehouse Management System Sage Intacct FedEx & UPS shipping systems ClassWallet ESA Marketplace integrations Agilix Buzz LMS Additional third-party APIs and business applications Systems Administration Monitor software integrations for failures or synchronization issues. Assist with testing new software releases. Coordinate vendor support tickets. Document workflows and technical procedures. Recommend improvements to increase automation and efficiency. School & Customer Technical Support Assist schools with technical onboarding. Help troubleshoot LMS access and account issues. Support implementation of Bright Thinker digital products. Coordinate with Client Services during software rollouts. Escalate complex issues to appropriate vendors. Project Support Participate in strategic technology initiatives such as: Shopify enhancements Warehouse automation projects Salesforce optimization Digital curriculum integrations LMS implementations Process automation initiatives Software testing and quality assurance #J-18808-Ljbffr
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Highland Village, TX1 day ago - ...Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...Local areaFlexible hoursShift workNight shift
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Highland Village, TX3 days ago - ...Job Description Job Description Description: We are seeking a detail-oriented and proactive ChromeOS Support Specialist to join our IS operations team. In this role, you will be the backbone of our end-user ecosystem, managing the entire lifecycle of enterprise...Work at office
$31.72k
...Title: Event Support Specialist Employee Classification: Event Support Specialist Campus: University of North Texas Division: UNT-Student Affairs SubDivision-Department: UNT-Union Administration Department: UNT-Union...Part timeWork at officeImmediate startFlexible hoursUniversity of North Texas
Denton, TX1 day ago- ...Chico's in Highland Village, Texas, is seeking a Support Associate responsible for supporting sales through merchandise handling and enhancing customer experiences. The ideal candidate possesses excellent communication and customer service skills, is detail-oriented, and...Flexible hoursNight shift
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Highland Village, TX5 days ago - ...Chico's FAS, Inc. Highland Village is seeking a Support Associate to help drive a customer- and product-focused sales culture. You will handle merchandise, stocking, and stockroom organization while ensuring items are properly ticketed and replenished for the floor. The...Flexible hoursNight shift
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Coppell, TX1 day ago $22 - $23 per hour
...business success globally. Responsibilities Provide technical support for desktops, laptops, printers, and mobile devices Troubleshoot... ...5 + years as a Desktop Support Engineer or Technical Support Specialist or similar role Hands-on experience with Windows & Mac OS...Hourly payWork experience placementWork at officeRemote workShift work$55k
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$10 per hour
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Coppell, TX2 days ago - ...JOB SUMMARY Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer... ...input, support, and guidance to operation company (OpCo) Sales Specialist Facilitate corporate assortment training at the operation company...Local area
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Coppell, TX3 days ago - ...Job Summary: Seeking an ITSSS whose primary duties will be to assist with the on-site MIS support at customer locations. This assignment will primarily be with a team that focuses on one customer's IT needs, while maintaining standards defined by the Department...Remote work
ECHO IT SOLUTIONS INC .
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