Social Impact Coordinator, Advertising Credits

Responsibilities We are looking for a dynamic and experienced professional to join TikTok’s Global Corporate Social Responsibility (CSR) team as a Social Impact Coordinator. In this role, you will drive the integration of social and climate impact across TikTok products and services while advancing our strategy to position TikTok as the platform of choice for nonprofits. Your work will focus on showcasing TikTok’s societal value, and success in this role requires adaptability, collaboration, and the ability to thrive in a fast‑paced environment. The Social Impact Coordinator will be an integral member of the Global CSR team and work very closely with the Brand and Communications Team and the Public Policy Team. The team's work spans a broad and diverse range of functions and workstreams, including designing and implementing product, partnerships, people, and planet strategies. The mission of the team is to deliver positive social impact and environmental sustainability through our platform, products, and people that increase brand trust and performance. Lead the end‑to‑end CSR advertising credits program, enabling NGOs and impact partners to effectively scale their presence and reach on TikTok. Empower NGOs and their agencies through strategic education on TikTok's advertising suite, creative best practices, campaign optimization to maximize real‑world impact. Orchestrate global impact campaigns by collaborating across teams to analyze performance data, generate actionable insights, and refine advertising offerings. Manage the TikTok Donation Sticker feature, from coordinating technical activation for local and emergency response efforts to scaling the overall in‑app fundraising journey. Advocate for nonprofit needs by partnering with Finance, Legal, Product, and Commercial teams to streamline platform experiences and improve product offerings. Build and optimize scalable operations, including automated workflows and impact‑tracking dashboards, to ensure a seamless experience for all global stakeholders. Qualifications Minimum: Bachelor’s degree in Social Sciences, Communications, Business, Operations, or a related field. Proven experience managing operational systems, complex workflows, and cross‑functional processes. Exceptional communication skills with experience coordinating between internal teams (including Public Policy) and external NGO partners. A strong commitment to CSR and a motivation to drive measurable social impact. Preferred: Experience in social impact within a non‑profit or corporate environment. Experience thriving in a fast‑paced, matrixed organization with the flexibility to collaborate across global time zones. Proficiency in Excel and an aptitude for adopting new technologies, including AI tools, to optimize efficiency. A proactive problem‑solver with a strong drive to take initiative and resolve issues independently. Compensation & Benefits Base salary range: $86,400 – $136,000 annually. Compensation may vary outside of this range based on qualifications, skills, and location. Benefits include medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Criminal history considerations may apply to specific duties requiring interaction with clients, handling confidential information, or exercising sound judgment. #J-18808-Ljbffr TikTok