SYSTEM IMPROVEMENT COORDINATOR

Job Description

Job Description

System Improvement Coordinator for County Behavioral Health BoardAbout the RoleWe're seeking a System Improvement Coordinator to drive meaningful change across our behavioral health system. In this role, you'll lead initiatives that improve service delivery, strengthen the workforce, and enhance client outcomes through data-driven and evidence-informed strategies.You'll collaborate with Stark County's full treatment continuum of providers, community partners, and internal teams to advance system-wide improvements, with a strong focus on workforce development and trauma-responsive care.What You'll DoLead initiatives to improve behavioral health system performance, efficiency, and client experienceDevelop and implement workforce strategies related to recruitment, retention, engagement, and professional developmentPromote a culture of inclusion, wellness, and trauma-responsive care across the systemSupport implementation of trauma-informed practices that benefit both clients and staffAnalyze system data and provider reports to identify trends and recommend improvementsFacilitate meetings, trainings, and collaborative efforts with providers and stakeholdersResearch and implement evidence-based and evidence-informed best practicesIdentify service gaps and partner with coalitions to develop solutionsOversee non-specialized programs across the continuum of care (Priority Areas 3–5)Build and maintain strong relationships with community partners and providersRepresent the organization at community events, committees, and trainings What You BringRequiredMaster 's degree in Human Services or a related fieldMinimum 5 years of experience in behavioral health program administrationDependent clinical licensure  PreferredExperience in system-level improvement or oversightProject management experienceIndependent clinical licensureKnowledge & SkillsStrong understanding of behavioral health systems and OhioMHAS regulationsExperience working across systems (education, justice, developmental disabilities, etc.)Ability to analyze data and translate insights into actionable improvementsExcellent communication, collaboration, and facilitation skillsProficiency with Microsoft Office and digital toolsPassion for driving system-level change and improving client outcomesWork Environment & ExpectationsPrimarily office-based with some travel requiredOccasional evening or extended hours during peak periodsActive participation in meetings, events, and trainingsWhy Join Us?Make a direct impact on community behavioral health outcomesCollaborate with mission-driven professionalsHelp shape innovative, system-wide improvementsContribute to a culture focused on equity, wellness, and excellenceWhat we offerStarkMHAR offers the more traditional "government" benefits that are appealing to many, and is also committed to recruiting, engaging and developing a high-quality staff. Some, but not all of the many employee-friendly features of employment at StarkMHAR include: Health benefits beginning the 1st month after start date; enrollment in the Ohio Public Employee Retirement System (OPERS); vacation and sick leave accrual from employee's first day; several personal and paid holidays observed annually; year-round staff development opportunities; and educational assistance. In an effort to promote work/life balance and offer staff greater flexibility, most StarkMHAR positions are eligible for remote work and/or alternate work schedules.Robust Benefit PackageHealth Benefits begin 1st of month after start dateOhio Public Employee Retirement SystemVacation & Sick Leave Accruals from day 1Prior Gov't service may increase Vacation accruals5 Personal Days & 10 Paid Holidays per yearHow we work: StarkMHAR collaborates and partners. We strive to be thought leaders and conveners of various community-based systems and professionals. StarkMHAR engages with diverse partners to reflect consumer voice and community needs with cultural and linguistic competence.StarkMHAR innovates. We fund and promote evidence-informed practices and pilot projects which foster new models of service delivery.StarkMHAR employees act with integrity. We are uncompromising in our ethical practices.StarkMHAR perseveres. We pursue our goals even when it is difficult. StarkMHAR believes in hope, wellness and recovery for everyone. StarkMHAR is empowered by the State of Ohio to plan, develop, fund, manage and evaluate community-based mental health and addiction services. Federal, state and local funds are utilized to ensure mental health and addiction prevention, and treatment and recovery support services are available to individuals and families in Stark County.The final applicant selected for this position, prior to appointment, will be required to submit to a drug test for illegal drug use. The test site shall be chosen and paid for by the Board. An applicant with a positive test result will not be offered employment. The applicant will also be subject to any other requirements of Ohio law.