Assistant General Manager, Citadel Outlets

At adidas we have been challenging the status quo for 70 years and we’re not done yet. We are calling all Assistant General Managers who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world’s most attractive employers.”

We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world. As an international company with over 55 thousand employees and over 160 retail stores across the U.S. alone, adidas employees are exposed to different cultures, languages, and life experiences, which we believe is the fastest way to grow. The future is in your hands.

Here’s a bit about the kind of leaders we look for:

Creators- If you want to build a tomorrow better than the day that came before, you’re a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don’t see.

Innovators- You can dive into a complex problem and come out the other end with the simple solution no one else saw coming.

Confident- Be bold and bring a fresh perspective to the table. It’s the people who see the world a little differently than the rest that create the breakthroughs that inspire us all.

Determined - Never settle. Our work space is about discovery. Competition exists...but only by competing with your personal best, not your team members. Discover your boundaries and push them. Discover your team’s strengths and build them.

Collaborators – You thrive on building relationships and creating partnerships to help us be the best sports company in the world.

Genuine- Be real. Tell it how it is. Being a leader isn’t about winning a popularity contest. Being a leader is about inspiring others to be their very best!

READY TO APPLY? Here’s what you need to know:

PURPOSE:

• Assist with driving your store’s profitability by:
  • Meeting or exceeding store sales and profit targets
  • Managing resources within the store to provide customers with a leading shopping experience
  • Driving the proper execution of established policies, procedures, initiatives, and directives

KEY ACCOUNTABILITIES: 

• Demonstrates ownership of own stores’ performance by monitoring the allocation of resources within assigned area of responsibility (Sales and Service, Operations, People, or Visuals) and organizes processes to drive profitability in a variety of situations and market conditions.
• Utilizes all available store and market data to make commercial decisions based on sound analysis and financial judgment.
• Supports and coaches store team to understand ability to increase store profitability by adhering to operational best practices, engaging in AREA, and creating leading shopping experience for the consumer.
• Understands the behavior and patterns of own stores consumer base, draws conclusions from this and coaches store team to meet or exceed consumer expectations.
• Creates and drives a service culture by ensuring all activities are centered on the consumer.
• Positively communicates and actively demonstrates the Brand Values and NAM Retail Mission.
• Implements strategic plans to deliver seasonal Brand and product training to own store and ensures knowledge is transferred into selling skills.
• Partners with General Manager to lead store HR planning, recruitment, on boarding, training, and development initiatives in own store while actively assisting in succession planning process and ensuring all HR policies and procedures are adhered to.
• Supports the creation of a performance culture in own store by setting clear expectations and targets, analyzing store performance, and holding store team accountable by giving appropriate and prompt feedback, including actively managing poor performance.
• Coaches, motivates, and inspire store team to accomplish store goals and maximize their individual performance.
• Ensures store team compliance and drive continuous improvement with all store operational policies and procedures.
• Leads service by example and ensures highly visible and effective consumer service management at all times.
• Actively collaborates and shares best practices with peers to drive District team performance.
• Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.

KNOWLEDGE, CAPABILITIES, AND EXPERIENCE:

• Must possess and consistently exhibit the competencies relative to the position.
• Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
• Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well-developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• Ability and willingness to travel by car and air domestically.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
• Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.

QUALIFICATIONS (Minimum required education and experience):

• 4-year college or university degree in business, retail management, or related field.
• Minimum 3 years’ experience working in a retail environment with a minimum 18 months of Store Management experience.
• Experience in managing high level retail image and delivering consumer in-store experience
• Geographical mobility is preferred.
• Or equivalent combination of education and experience

PLEASE NOTE

• adidas celebrates diversity, supports inclusiveness and encouragesindividual expressionin our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer. 
• adidas offers a robust and progressive range of benefits, including: health and dental benefits, including prescription drug coverage, out of country coverage, short and long-term disability, basic life and AD&D insurance, and an Employee & Family Assistance Program. Employees are able to enroll in adidas’ Retirement Savings Plan with employer match. Qualifying employees are eligible for our education assistance program and fitness reimbursement program.
• Employees are eligible to earn ​an annual bonus based on both company and personal performance.​ We recognize the commitment of our employees by increasing vacation time with length of service. We also offer Service Awards & Service Time Off during milestone years, paid bereavement leave, and parental leave top-up to eligible employees.
• Though our teammates hail from all corners of the world, our working language is English. 
• adidas is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with Disabilities, and will accommodate applicants’ needs, upon request, throughout all stages of the recruitment and selection process. If selected to participate in an interview, accommodations will be made available on request. Please inform the Recruiter of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
• The anticipated low and high end of the base pay range for this position is $85,000.00 - $95,000.00 Actual salary will be based on various factors, such as a candidate’s experience, qualifications, skills and competencies, proficiency for the role.