Director of Club Services

Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages six to 18, by focusing on academic success, healthy lifestyles, good character & community engagement, and job readiness with earning potential. We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth. Whether you’re joining our administrative team, a Club team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential. Role Overview The primary role of the Director of Club Services is to fill in at Clubs during leadership gaps due to vacancies, vacations, and/ or other extenuating circumstances, and to manage the growth and development of our Assistant Clubhouse/Site Directors and Art Director group. Programmatically, we expect this position to oversee BGCSF special initiatives and take the lead on cultivating new program innovations and ideas. Schedule Monday-Friday, 40 hours per week during the school year and summer. Key Responsibilities Interim Club Leadership (Primary Focus) Serve as acting Club Director during leadership vacancies, supervising up to five program staff. Lead weekly team meetings, conduct 1:1s, contribute to performance reviews, and support staff development plans. Oversee daily Club operations, including enrollment, attendance, and program performance. Ensure high-quality programming aligned with BGCSF standards, YPQA, NYOI, and BGCA BluePrint for Youth Impact Manage administrative functions such as payroll, budgeting, reporting, and facility coordination. Maintain a safe environment for members and staff by following BGCSF safety policies and managing day-to-day operational risks. Represent the Club at school, community, and partner meetings. Lead smooth transitions by onboarding and supporting new Club leadership. When There Is No Club Leadership Vacancy When all Clubs are fully staffed, this role pivots to strengthening the system as a whole by supporting leaders, building staff capacity, and advancing organizational priorities. Examples of Work During Non-Vacancy Periods Serving as a short-term leadership support during planned absences (parental leave, medical leave, extended PTO). Leading targeted improvement projects at Clubs that may be struggling with attendance, staff morale, or program quality. Piloting new program models before citywide rollout. PEOPLE MANAGEMENT & PROGRAM INNOVATION Oversee the professional development of BGCSF’s Assistant Clubhouse & Site Director group to include running a weekly meeting; putting together an annual retreat; recommending professional and leadership training opportunities; and coaching and mentoring of staff. Convene the Citywide Art Director group to include monthly citywide meetings; ensuring participation in larger BGCSF & BGCA Art initiatives and events; conducting program observations, and coaching and mentoring of staff. Serve as the liaison between Clubs and Program Services, attending both Team’s weekly meetings. Support the development, cultivation, and implementation of new innovative programs. Requirements Bachelor’s degree in Education, Recreation, Human Services, or a related field or 7 years experience managing youth and staff in a non profit setting. Experience in program and leadership development preferably in an educational or youth-focused setting. Strong understanding of online safety issues affecting youth and familiarity with best practices in digital citizenship. Communicate clearly and compellingly with diverse stakeholders in both oral and written forms. Experience managing partnerships and building relationships with external organizations. Effective written and verbal communication and the ability to clearly communicate with program staff and Club member families Strong positive prevention & disciplinary skills with youth with ability to manage youth behaviors and maintain high expectations Current Red Cross First Aid/CPR certification (or within 90 days of employment) Preferred Qualifications Ability to analyze data to inform work and decision making. Implement procedures and policies to support student achievement. Possess experience in curriculum development. Driven by a desire to produce high quality youth programs. Approach work with a sense of possibility and see challenges as opportunities for creative problem solving. Take initiative to explore issues and find potential innovative solutions. Successfully manage own objectives through strong organization, detailed work plans, and balancing of multiple priorities. Valid driver’s license and be able to operate a 10-passenger vehicle Physical Requirements / Work Environment Must be able to lift 15 lbs. (25lbs for direct services) Must be able to stand for at least 1 hour consecutively. (2 hours for direct services) Must be able to stoop and crouch Must be able to sit at a computer workstation for long periods of time. Benefits Comprehensive health benefits, including employer contribution 401K pre-tax program and 7% employer contribution after one year of service Employee Assistance Program (EAP) Education assistance Pre-tax Transportation Savings Account Flexible Spending Account (FSA) Generous Paid Time Off program Paid Holidays Life & Disability Insurance Professional development opportunities Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. At BGCSF, our decisions are based on other factors and dependent on circumstances for each position. Depending on the need and requirement of the position, an individual could be hired at or near the entry-level, mid-level or top-of-the-range for their role and compensation. As such, a reasonable estimate of the current salary range is $90,000 - $95,000. Disclaimer The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. #J-18808-Ljbffr Boys-