Warehouse Operations Manager

SUMMARY: Directs and coordinates day‑to‑day activities in the distribution center to ensure productivity, safety, expenses, budget goals are met, inventory is properly maintained and accurate, and to ensure the deliveries to member stores are accurate and timely. This position supports AWG’s mission to remain firmly committed to our long-established mission statement: “Our mission is to ensure the success of our member retailers and provide opportunities to our employees. This will be accomplished by satisfying the customers’, and our member retailers’, needs for quality supermarket merchandise and superior support services. We will do this with high quality employees whose mission is to provide the lowest possible cost of good s in order to ensure our members’ profitability, competitiveness and continued growth.” ESSENTIAL DUTIES AND RESPONSIBILITIES: The individual must have the ability to perform the responsibilities listed below. The list is not all inclusive of duties that may be requested by the department head or a member of upper management but are intended for an understanding of the purpose of the position. It is the responsibility of each individual at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits. Establish operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, keeping of warehouse inventory, and to ensure timely receiving and shipment of product to meet the demands and needs of the members. Assign workers specific duties, such as verifying amounts of and storing incoming merchandise and assembling customer orders for delivery. Direct reclamation of damaged merchandise. Review billing for incoming merchandise and customer orders in order to plan work activities. Maintain and improve the productivity and efficiency of the warehouse operation. Oversee the warehouse safety programs. Train and develop supervisors in all aspects of warehousing. Increase production and effectively utilize the workforce to maximize efficiency and reduce warehouse operating expenses. Monitor disciplinary steps taken by warehouse supervision to ensure proper steps are followed. Communicate to the Director of Distribution problem areas, improvements, etc., regarding the warehouse center’s operation. Responsible for seeing that state, federal and AWG safety, sanitation, and governmental policies, laws and regulations are maintained and adhered to. Oversee the resolution of employee complaints or grievances to facilitate a proper resolution. Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management. This position requires strong communication and computer skills with the ability to use and learn new technology. The Flawless Execution method will be utilized in all planning and communication. Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. The reasonable accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and contractual guidelines of the position. EDUCATION and/or EXPERIENCE: Degree or equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s License. OTHER SKILLS and ABILITIES: None . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is occasionally exposed to extreme cold in the cooler or freezer. The noise level in the work environment is usually moderate to occasionally loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. This position's basic purpose is to use all available resources to assist the Warehouse to continuous growth and financial success. Health Savings Account Dependent Care Flexible Spending Account Paid Vacation, Holiday, and Sick Time 401(k) with 4% match along with 3 other contributions Tuition Reimbursement Basic & Supplemental Life and AD&D Employee Assistance Program Short-Term and Long-Term Disability Wellness Program Yearly Holiday Bonus Job Info Job Identification 1990 Job Category Non Union Posting Date 06/19/2026, 07:06 PM Job Schedule Full time Locations 500 S Cartwright St., Goodlettsville, TN, 37072, US #J-18808-Ljbffr Associated Wholesale Grocers, Inc.