HR Program Manager, Glendale CC

HR Program Manager, Glendale CC

Job ID: 322482
Location: Glendale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range


$78,828.00 - $102,476.00/annually, DOE

Grade


120

Work Schedule


Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar


12 Months

Maricopa Summary


10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits


Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program, Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary


The HR Program Manager for Employee Support Services at Glendale Community College provides strategic and operational leadership in employee relations, ensuring alignment with institutional goals and compliance requirements. This role oversees the daily operations of the Employee Support Services Department, including supervision of two classified staff, and serves as a key advisor to managers, supervisors, employees, and executives on complex HR matters.

The position manages issues related to employee performance, separations, leave administration, ADA, discrimination and harassment concerns, and general HR inquiries. It is responsible for establishing and maintaining effective workflows, ensuring service quality, and preparing reports to support institutional decision-making.

With deep knowledge of HR policies, procedures, and legal requirements, the HR Program Manager offers consultative guidance to promote equitable, compliant, and proactive HR practices across the college. The role plays a vital part in fostering a supportive workplace environment and advancing organizational effectiveness.

Essential Functions


25% - Develop and lead the Employee Support Services team by ensuring alignment with business goals, fostering effective team performance, and delivering high-quality service. Plan, organize, assign, and oversee the work of the Employee Support Services team to evaluate their performance and ensure effective teamwork.

25% - Oversee high-risk and complex cases; ensure fair, consistent, and lawful resolution processes. Leads and/or recommends staff selection, delivers training programs on employee relations topics such as harassment prevention, conflict resolution, and workplace ethics. Partner with legal counsel as needed on sensitive or escalated issues.

20% - Advise and coach senior leaders and managers on handling sensitive employee issues and fostering a positive work environment. Engage in high-level planning and play an active role in key decision-making processes to align with employee relations services. Ensure compliance with applicable regulations, policies, requirements, and/or standards. Adhere to labor laws, MCCCD policies, and regulatory requirements (e.g., FMLA, ADA, EEO).

15% - Manage program budgets and expenditures; monitor workplace climate; recommend to senior leadership strategies to improve morale, reduce turnover, and identify and implement solutions for root-cause issues impacting the organization.

15% - Serve as acting HR Director in their absence, ensuring continuity of leadership, decision making, and other duties as assigned.

Minimum Qualifications


Bachelor's degree from a regionally accredited institution and five (5) years of work experience in human resources which includes at least two (2) years of experience in a lead or supervisory role.


Note: A bachelor's degree in any discipline from a regionally accredited institution and a current human resources certification from SHRM, or a similar certifying organization, or an undergraduate or graduate certificate in a human resources discipline from a regionally accredited institution, may substitute for the bachelor's degree in a related discipline as indicated above.


Desired Qualifications

1. Master's Degree in HR related degree
   
2. Three (3) years of experience working in higher education in HR
   
3. Five (5) years of experience working with employee relations topics such as performance, separation, leaves, ADA, discrimination, and harassment
   
4. Two (2) or more years' experience with HR investigative data collection and analysis relating to discrimination and harassment.
   
5. Excellent oral and written communication skills, including correct use of grammar and punctuation as demonstrated by cover letter
   

D. One (1) year of relevant full-time MCCCD experience during the previous two years

Special Working Conditions

• Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving:
  
  
• Travel to campus during the interview/selection process will be at the candidate's own expense
  
• Will be required to travel or be assigned to all GCC locations
  
• May require numerous evenings or weekends
  
• May require prolonged periods of viewing a computer screen
  
• May be required to lift or carry up to #25 lbs
  

How to Apply


Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.


Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date


Open until filled

First Review Tuesday, 04/07/26

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act


Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit

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Required

Preferred

Job Industries

• Other