Program Manager Phlebotomy

Program Manager PhlebotomyUnder the guidance and direction of the Dean of Allied Health and Nursing, the Program Manager develops and delivers the phlebotomy program. The program will have at least two delivery formats including a preapprenticeship program and a for-credit program. The Phlebotomy Program will lead to an industry-recognized credential in phlebotomy. The Program Manager will lead both independent project management and collaborative efforts; staff courses for the program; develop and maintain course schedules; ensure compliance with state and national regulatory and accreditation requirements; coordinate student exam preparation and credentialing processes; and create, maintain, and process program materials and documentation. The Program Manager will teach courses in the Phlebotomy Program and other courses as qualified to do so including electrocardiogram and other health-related courses each semester, assists with preparation of program budget, assists with program review and accreditation efforts, and supervises faculty assigned to teach within the program. The Program Manager will also create related processes such as student admissions, placement testing, file completion, clinical site affiliation agreements, and ongoing program assessment and improvement. The Program Manager will also develop and maintain relationships with community healthcare partners, clinical affiliates, and advisory board members.Specific instructional duties include teaching the Phlebotomy curriculum and Medical Assisting courses each semester as assigned. Maintains compliance with required classroom, laboratory, and clinical instruction hours- may include supply/equipment purchasing and inventory of classrooms/labs. Communicates course expectations, learning objectives, and evaluation criteria to students in alignment with College policy. Uses evidence-based, learner-centered teaching strategies and instructional technologies. Develops fair and transparent evaluation methods aligned with course and program outcomes. Maintains accurate and timely records of student attendance, grades, and evaluations. Submits grades and required reports according to established deadlines. Engages in regular assessment of teaching effectiveness and implements continuous improvement strategies. Maintains posted office hours to provide student support and academic advising.Professional development requirements include identifying and pursuing goals for personal and professional growth in teaching and Medical Assisting practice. Maintains current certification as a Phlebotomist and as a Certified Medical Assistant (CMA, AAMA) or Registered Medical Assistant (RMA, AMT). Remains current with changes in the medical assisting profession, accreditation standards, and best educational practices. Participates in local, state, and national professional organizations and continuing education activities. Engages in departmental and institutional professional development opportunities.External responsibilities include collaborating with the Program Director, Medical Assisting and College Marketing Department to develop and update promotional materials, publications, and the program's web presence. Represents the Medical Assisting Program at recruitment events, open houses, community outreach, and career fairs. Builds and maintains partnerships with healthcare employers and clinical affiliates to support experiential learning and employment opportunities. Participates in college-wide student enrollment, orientation, and retention activities. Promotes the mission and values of the School of Health and Safety through professional and community engagement.Internal responsibilities include demonstrating a clear understanding of and commitment to the mission, vision, and philosophy of Hocking College. Adheres to all College and Academic Affairs policies, procedures, and regulations. Collaborates effectively with the Program Director, Medical Assisting, Deans, faculty, and staff across departments. Serves on committees and participates in institutional assessment and accreditation activities as assigned. Maintains safe and organized laboratory, classroom, and office environments. Performs other job-related duties as assigned by the Medical Assisting Program Manager or Dean of Allied Health and Nursing.Required professional qualifications include current, unencumbered certification as a Phlebotomist and as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA, AMT) required. Bachelor's degree in a health-related field required; Master's degree preferred. Minimum of three (3) years of employment in the medical assisting profession, including both administrative and clinical experience. At least one year of teaching experience in a postsecondary or vocational medical assisting program preferred. Experience with program accreditation (CAAHEP) preferred. Demonstrated ability to support faculty and students in achieving program goals and outcomes. Strong interpersonal, organizational, and communication skills (written and verbal). Proficiency in technology, including learning management systems (LMS), electronic health record (EHR) platforms, and student information systems. Knowledge of educational theory, curriculum design, and assessment in a healthcare education environment. Demonstrated commitment to student-centered learning and continuous improvement. Ability to work collaboratively as part of an academic leadership team.