Operations Support Specialist

Operations Support Specialist

Responsible for administrative/clerical tasks; position supports various functions in Operations Detail department.

* Professional, well-developed written and verbal communication skills.

* Interpersonal skills to effectively collaborate with outside parties, members, and team.

* Fundamental mathematical knowledge/skills: ability to add, subtract, multiply, and divide whole numbers, common fractions and decimals.

* Excellent attention to detail and strong accuracy.

* Organize and prioritize tasks to meet multiple deadlines; adapt to workflow changes by managing competing demands and effectively handle frequent change, delays, or other unexpected events.

* Responsible for accurately filing Operations-related documents; input and scan data into database, and prepare correspondence. Tasks related to creating copies, sending correspondence, supply orders, and other office tasks.

* Ability to adhere to training and develop strong standard of credit union policies/procedures and services.

* Maintain member privacy while monitoring for fraudulent and deceptive practices.

* Provide timely assistance for internal/external operations-related questions.

* Alert appropriate credit union official(s) if fraudulent or suspicious activity observed.

* Act in accordance with compliance rules, regulations, and statutory requirements.

- Minimum 1-2 years of clerical or administrative support experience.

- High school diploma or G.E.D. required.

- May consider any combination of education, training, and experience which provides required knowledge, skills, and abilities to perform the essential functions of the job.

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.