EMS Sales Associate - Massachusetts

EMS Sales Associate - Massachusetts

Application Deadline:


25 September 2026

Department:


USA Retail

Employment Type:


Permanent - Part Time

Location:


EMS Hadley (VHL)

Reporting To:


Ryan Sherburne

Compensation:


$15.00 - $16.56 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a


Sales Assistant


, youll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, youll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• 
  Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
  
  



• 
  Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
  
  



• 
  Share knowledge and skills to support and train both new and existing team members.
  
  

Operational Excellence:

• 
  Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
  
  



• 
  Accurately process transactions, handling various payment methods with efficiency.
  
  



• 
  Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
  
  



• 
  Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
  
  



• 
  Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
  

Customer Engagement:

• 
  Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
  
  



• 
  Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
  
  



• 
  Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
  
  

Sales & Performance:

• 
  Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
  
  



• 
  Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
  
  

We would love to meet someone who is

• 
  Committed to delivering outstanding customer service.
  
  



• 
  Passionate about retail and eager to share that enthusiasm.
  
  



• 
  Excellent communicators with a friendly and approachable demeanour.
  
  



• 
  Energetic, driven, and determined to complete tasks effectively.
  
  



• 
  Team players who are reliable and trustworthy.
  

What's in it for you?

• 
  Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary.
  
  



• 
  50% Colleague Discount across Eastern Mountain Sports, Mountain Warehouse and Animal, with a twice-yearly uniform allowance. 30% off National Brands Eastern Mountain Sports
  
  



• 
  A stable, successful and supported environment
  
  



• 
  Length of service awards
  
  

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!