Talent Acquisition Manager

United States, North Carolina, Charlotte Summary The Talent Acquisition Manager is responsible for leading and coaching a team of recruiters while overseeing the day-to-day execution of the full-cycle recruiting process. This role ensures consistent, efficient, and high-quality hiring outcomes by enforcing standardized recruiting processes, partnering closely with hiring managers, and managing key recruiting metrics and service-level agreements (SLAs). The Talent Acquisition Manager serves as a working leader—actively recruiting for assigned roles while also providing guidance, problem-solving support, and performance management for the Talent Acquisition team. Essential Functions Team Leadership & Coaching Supervise and mentor a team of recruiters, providing day-to-day guidance and support Set clear expectations for recruiter performance, workload management, and candidate experience Conduct regular check-ins, performance feedback sessions, and support development plans Ensure recruiting activities align with established TA processes, timelines, and quality standards Oversee and support end-to-end recruiting activities including requisition intake, sourcing, screening, interviewing, selection, and offer process Partner with Hiring Managers to define role requirements, recruiting strategies, interview teams, and selection criteria Step in to manage complex, high-priority, or escalated requisitions as needed Ensure consistent use of behavioral interviewing, structured evaluations, and documented interview feedback Serve as a primary escalation point for Hiring Managers regarding recruiting challenges, timelines, or candidate quality Reinforce Hiring Manager responsibilities related to feedback timeliness, interview participation, and decision-making Provide consultative guidance on labor market conditions, sourcing strategies, and talent availability Track and manage Talent Acquisition KPIs and SLAs such as time-to-fill, candidate pipeline health, interview turnaround times, and offer acceptance rates Review recruiter performance and pipeline data regularly; identify trends, risks, and improvement opportunities Support continuous improvement initiatives by recommending process enhancements, tools, or training needs Compliance, Systems & Process Adherence Ensure recruiting activities comply with company policies, employment laws, and EEO/OFCCP requirements Enforce proper use of the ATS and recruiting workflows, including documentation, dispositioning, and approvals Partner with HR Business Partners, Finance, and Coordinators on headcount approvals, background screening, and onboarding readiness Supervisory Responsibilities This job has supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Bachelor's degree in Human Resources, Business, or related field (or equivalent experience) 5+ years of experience in full-cycle recruiting 1-3 years of experience leading or supervising recruiters or recruiting teams Strong knowledge of structured interview processes and recruiting best practices Demonstrated ability to manage multiple priorities in a deadline-driven environment Experience using applicant tracking systems and recruiting metrics to drive decisions. Strong communication and problem-solving skills Ability to balance hands-on recruiting with supervisory responsibilities Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. EEO/AA Employer. All qualified individuals are encouraged to apply. #J-18808-Ljbffr Weisiger Group