Assistant Account Manager - Commercial Lines

Assistant Account Manager - Commercial LinesTowne Insurance is hiring an Assistant Account Manager to join our Commercial Lines team in Richmond. The Assistant Account Manager provides professional service to new and existing clients by assisting the account management team.Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.About the RoleProcess audits and endorsements.Check and attach insurance policies in Epic.Assemble client's insurance policies for delivery.Process and issue proofs of insurance (certificates, evidence of property).Process endorsement requests, direct bill cancellations, and reinstatements.Obtain loss runs, endorsements, billing, etc., from carrier websites.Attend office/team meetings as necessary.Participate in carrier website training.Skills and experience you'll needStrong attention to detail and strong communication skills.Strong organization and prioritization skills.Microsoft Products experience (Outlook, Word, Excel).Bonus points if you have:Personal or commercial insurance experience.Experience working with insurance software, preferably Applied Systems.Experience working in an office setting.What we offer:Excellent growth and advancement opportunitiesCompetitive pay based on experienceHealth, vision, dental, and Employee Assistance ProgramPaid time off to include holidays, PTO, sick leave, and bereavementProfit SharingContinuing education opportunities401K & Employer MatchingEmployee discountsIdentity theft protectionTuition ReimbursementPaid Training OpportunitiesPaid Parental LeaveWellness PlanVolunteer OpportunitiesServing Others. Enriching Lives.Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.